On arriving, and wishing to book a table for Dinner, we were told that the Dining Room would not be available due to there being a Wedding Function taking place.
Since this was to be a special evening for us, we did not wish to eat a fine meal in an "ad-hoc" space in the public lounge area, so were forced to go out and traipse around Cheltenham looking for a half-decent Restaurant. After a very long and tiring journey of over six hours to reach Cheltenham, this was NOT what we had in mind!
The room was average, and nothing special. Breakfast next morning was also not without problems ... as we had another long journey to get to Dover to catch a Ferry, we wished for an early start, but were told in no uncertain terms that "Breakfast is not ready yet" (this at 7.30 a.m.). We persisted, and were grudgingly let into the Dining Room. The breakfast was all pre-prepared, and kept warm under (?halogen?) lights - not that bad really, although, from a large plate of fried eggs, it proved to be impossible to extract just ONE fried egg, without damaging all those remaining. At least they had proper Cumberland Sausage. Altogether, not a place I would re-visit ... ... there must be a better place ... ... Perhaps once-upon-a-time the Queens Hotel, (before it was a Mercure) might have been rather a grand place to stay - unfortunately, not now. Great disappointment.
- Official Description (provided by the hotel):
- 4 star hotel in the city centre with 84 ensuite rooms. Newly refurbished in late 2015, one of the first purpose hotels in Europe in 1838. Easy access via M5, 1 mile to Cheltenham railway station. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. AA Rosette award winning Napier Restaurant, Gold Cup Bar andLounge, WiFi internet (public areas and most rooms). Free access to local leisure club. 24 hour room service. Pay parking (12 GBP). ... more less
- Reservation Options:
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- Also Known As:
- Queens Hotel Cheltenham
- Mercure Cheltenham