We stayed for 2 nights over Valentines in a luxury room in the new block.
Firstly the negatives. The first night was foul weather - this is a problem in the New block as you have to walk outside to get to the main building and in driving rain with high winds this is not a great precursor to a romantic meal. More Hounds of the Baskervilles than Jane Eyre. Secondly the Spa does not have an indoor pool which limits its recreational use. Thirdly service at breakfast is more seaside B@B inefficiency than 5 star hotel standard. The young staff are willing but under trained and supervision is poor.
That's the poor bits done the rest makes up for it. The room was spacious and the bed itself one of the most comfortable ever. The pillows were outstanding. The bathroom was very well equipped with a large bath and even larger walk in shower. I always like it when the audio for the TV is piped in and a lit shaving mirror is a god send to we older men with failing eyesight.
Service at reception and on arrival was exemplary.
We had lunch and dinner on the second night in The Brasserie and it was fine - not destination food but acceptable. We took our own wine both for dinner on both nights (£25 corkage) and the wine was really well presented with the red decanted and the white burgundy served at the correct temperature ie not over chilled.
On the first night we ate in The Beaufort Room and had the tasting menu all of which was really well prepared and the service (from Sayuri(?)) was excellent. Highlights were cooked egg yolk with asparagus, the sous-vide smoked salmon and the chocolate ganache.
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- Also Known As:
- Ellenborough Park Hotel Cheltenham