Called in here on spec looking for a late lunch or possibly afternoon tea. Receptionist was very helpful and went to check what was available while we went to order a drink at the bar. Unfortunately the barman was surly and unhelpful - it seemed an effort to serve us, he failed to help us make our wine choices and told us we couldn't sit down unless we were eating; when we asked if we could eat he said did we have a booking and when we said no, but could we book he was very dismissive and said he was expecting a large party. Feeling distinctly unwelcome we sat in the atrium, where our faith in this lovely hotel was restored as 2 other members of staff explained that the chef was busy dealing with a Nicola Benidetti lunch service, but that if we were happy to wait until 3pm we could have afternoon tea. At 3pm we were duly seated in the tastefully decorated lounge, and served with an excellent afternoon tea. Tasty sandwiches, beautifully fresh scones, and a really delicious selection of cakes, which surpassed those we had recently sampled during afternoon tea at the Dorchester - and all for £20 per head! We will definitely be back - hopefully when the barman is off duty!
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- Also Known As:
- Ellenborough Park Hotel Cheltenham