Ive been to the Norwood several times, but this is first time eating since 'refit'. The pub has always been blighted with getting served, it's a nightmare and this visit was no exception.
Ordered some food and it took 40 mins to get to table, and then only after we complained. Sat in front terrace trying to soak up sun and ambience but found it difficult as chefs dance music was pumping out from the Kitchen at high volume. We quickly eat our food and then queued up 4 deep at bar to pay tab off. Guy serving behind bar on his own then had to stop serving to go and serve food to table. Luckily an off duty member off staff could see queue growing and helped out.
No complaints on the quality of food or drink, if only they could up their game on the service. The pub is such a busy venue for food, I would have thought it would be viable for waiting staff.
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