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“Excellent Apartment, Excellent Host”
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Excellent
14 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Cheltenham, Cotswolds, England

Reviews from our community

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Excellent - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
tonymb
Perth, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Apartment, Excellent Host”
Reviewed 25 May 2013 for a stay in May 2013

Staying at this apartment was one of the highlights of our holiday. The apartment is as described, with everything we wanted being supplied.

We were greeted by the host who showed all around the apartment including the impressive video and sound system. This included SKY TV. Scones, cream and jam were waiting for us when we arrived.

The apartment has been recently renovated and finished to a very high standard. It is located in an old Georgian building and has high ceilings. It is located on the 1st floor.

The apartment is located in the centre of Cheltenham, so we were close to whatever we wanted. No lack of places to eat.

This apartment is second to none.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The apartment & the host
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 May 2013
So pleased to hear you enjoyed your stay in the Promenade. Hope to see you both again on your next visit to the UK.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denise B
Neath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a way to spend your Pearl Wedding Anniversary!!!”
Reviewed 2 April 2013 for a stay in April 2013

A fantastic service from beginning to end. John Stephen was a pleasure to meet and helpful beyond words. The apartment was like nothing I'd come across before. No expense has been spared to give you an experience your never going to forget.
The sound/light system is "all singing and dancing" but easy to use after John's instructions. Everything here is "top notch", from the bedding to the cut glass glasses, the bone china to the "sonos system". All your needs will be catered for here. And with Costa Coffee on your doorstep for your morning lattes, how can you go wrong. I'd wholeheartedly recommend this to anyone looking for that something extra. It won't be long before I'll have to visit again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: sonos system/location
Liked least: not there long enough!!!!
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Apr 2013
Thank you for your kind words Denise and glad you enjoyed yourselves.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zakynthos, Greece
Reviewed 10 January 2013 for a stay in December 2012
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: How well appointed it was,and the luxurious decor.
Liked least: Nothing!
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
25 May 2013
Thank you for sharing your secret!Thank you too for your very flattering review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
McGoldric...
Airdrie
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The Only Place To Stay In Cheltenham”
Reviewed 11 December 2012 for a stay in November 2012
1
person found this review helpful

The only word to describe this apartment is luxury. John has refurbished the apartment beautifully and every aspect of it exudes quality. It is right in the heart of Cheltenham with everything you require on the doorstep, and only 5 mins from the races.John is available to contact at anytime, should you have any problems. This will be highly unlikely as everything about the apartment is perfect.

We have previously stayed at The Montpellier Chapter Hotel when visiting Cheltenham, at double the cost.The Promenade Apartment will be our ONLY choice in the future.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Quality & Location
Liked least: Nothing
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leigh-on Sea, United Kingdom
Reviewed 26 August 2012 for a stay in August 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The luxury accommodation and location
Liked least: The view
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Grand_Qua...
Normandy, France
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“The Perfect Place to Stay in the Centre of Cheltenham for Business or Pleasure”
Reviewed 5 April 2012 for a stay in March 2012
1
person found this review helpful

This is the perfect apartment for 2 people wishing to explore Cheltenham and the Cotswolds. It is smack bang in the middle of town with lots of wonderful stores on the doorstep. Although it is self catering there is no need to prepare any food yourself if you don't want to. It is surrounded by lots of coffee shops and restaurants. You might think that with all these meeting places close by there would be lots of noise - not at all. We were there towards the end of the Cheltenham Festival of Racing week with lots of visitors from Ireland.

The apartment is beautifully renovated with everthing you may wish to have at your disposal. From beautiful bed linen to wonderful pillows. Very comfy sofa's to a delicious cream tea on arrival. You can even have your choice of music playing in every room. There is also a great space to use as an office - for those who need to.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location and facilities
Liked least: Nothing
Travelling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
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