The customer service of the owner Ben is less then poor,
Proud lion is closed on every other Monday of the month apart from the first. I forgot this fact and attended the shop. Ben was sat in the store with the lights on, so as I believe anyone would entered the store without a second fort.
once in the store ben let myself and my friend know the store was closed. I apologized and started to leave the store appon leaving Ben stated that we should have known that it was closed as there was 2 signs which we never looked at as we walked in, to this I replied nothing.
looking on Facebook later that day I had been insulted by the owner, so my friend cancelled his subscription and let the owner know of our concerns.
His reply was that we was rude, outrages and entered the shop as though we had entitlement (Come on its a shop is it not?) following this up by stating that myself and my friend are banned for life from his comic shop.
Well way to go that's great customer service.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.