Stayed this weekend for a "package" which included a "hot oil" massage.
Arrived late on Friday, and after reading the previous reviews on here was expecting to be confused but everything was fine. I was greeted by the staff (in their all star converse's) and check in was really quick and simple. We were shown to our room.
The room was small but clean and functional. The bathroom was large and over the bath had two showers, the "rainfall shower" was really nice but positioned too near the wall as you have to stand where the bath starts to curve up. The complimentary mini bar was great: couple of beers, water, soft drink and one bar of chocolate. Although our room wasn't cleaned the next day our mini bar had been replenished , which was a nice surprise.
Due to our late arrival we decided to order room service. The iPod in the room contained menus and we easily found something to order. Getting someone to answer the phone to take our order took a couple of attempts, but they may have been busy. When the food arrived they had missed one meal, not great but they promptly went back to make it. Our second attempt at room service was a bit strange. We orders off the same menu but were phoned back to be told that we couldn't have our selection and that the iPod menu was out of date!?!
Breakfast was nice on both mornings. You can see one of the chefs cooking in front if you and nothing is swimming in fat. I has a herb, tomato egg white omelette but was disappointed when it arrived as it was just an plain egg white omelette with a grilled tomato with herbs on the side!?!
The treatment rooms in the spa are nice and the therapists were friendly. The "hot oil" massage did not consist of even Luke warm oil and lasted approximately 15 minutes. So wasn't really worth booking the package for it.
Check out was fast and simple again.
The hotel is in a really great location and a very nice building.
- Official Description (provided by the hotel):
- This brand-new, luxury hotel offers chic and stylish rooms featuring iPods and Nespresso coffee machines within Cheltenham’s fashionable Montpellier district.With artistic touches and contemporary design, all rooms at The Montpellier Chapter offer luxurious Egyptian cotton bed linen and complimentary minibars. Free Wi-Fi is available to all guests, while some rooms provide modern, open-plan bathrooms, computers, or an iPod Touch, which can connect directly to the TV.The Montpellier Chapter features a restaurant with open kitchen and open hearth oven. Guests can enjoy fine dining within, or venture into the garden room, terrace, or landscaped courtyard.Cheltenham town centre and Cheltenham Spa Rail Station are just 15 minutes’ walk from The Montpellier Chapter. Cheltenham’s famous racecourse is a 10-minute drive away, while Cheltenham’s spa history can be found at the 19th-century Pittville Pump Room and gardens, less than 10 minutes’ drive away. ... more less
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- Also Known As:
- Alias Hotel Cheltenham