This was our second visit to the hotel and they need to improve some pretty basic things. Firstly, the hotel itself was uncomfortably warm and we needed the air conditioning on in the room pretty constantly (in early April!). Secondly, the ipod connectivity was not working (it wasn't working on our last visit either) and when we reported it, we were offered a portable 'boom box' to replace the state of the art, multi functional entertainment centre. Thirdly, the breakfast was not as good as I remember. It was presented impressively as if it were freshly cooked when in reality it had obviously been pre-cooked and sitting on a hot plate for quite some time. In addition, the continental choice was extremely limited and not particularly inviting.
The staff however were helpful if not always fully attentive. We did have a cream tea in the lounge which was excellent and the general ambience is very nice with tasteful decor and comfortable surroundings.
- Official Description (provided by the hotel):
- This brand-new, luxury hotel offers chic and stylish rooms featuring iPods and Nespresso coffee machines within Cheltenham’s fashionable Montpellier district.With artistic touches and contemporary design, all rooms at The Montpellier Chapter offer luxurious Egyptian cotton bed linen and complimentary minibars. Free Wi-Fi is available to all guests, while some rooms provide modern, open-plan bathrooms, computers, or an iPod Touch, which can connect directly to the TV.The Montpellier Chapter features a restaurant with open kitchen and open hearth oven. Guests can enjoy fine dining within, or venture into the garden room, terrace, or landscaped courtyard.Cheltenham town centre and Cheltenham Spa Rail Station are just 15 minutes’ walk from The Montpellier Chapter. Cheltenham’s famous racecourse is a 10-minute drive away, while Cheltenham’s spa history can be found at the 19th-century Pittville Pump Room and gardens, less than 10 minutes’ drive away. ... more less
- Reservation Options:
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- Also Known As:
- Alias Hotel Cheltenham