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“Excellent stay”

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Travelodge Cheltenham
Ranked #18 of 23 Hotels in Cheltenham
Carmarthen, United Kingdom
1 review
“Excellent stay”
Reviewed 4 August 2013

Pleasantlly surprised as the hotel was being decorated and other reviews were very negative.We were not inconvenienced by the decorators and in fact they are doing an excellent job in upgrading the hotel.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (57)
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English first
Stoke-on-Trent, United Kingdom
Level 5 Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 August 2013

This was chosen purely because it was close to relatives we were visiting. We paid our £5 to park - it's free for 3 hours or less or those eating at the Harvester next door, but for Travelodge overnight guests there's a charge(!) - and our first impression was created by a cigarette end on the mat in the entrance. A pity, and there were lots more just around the corner on a patch of grass, maybe they would all have been better in a bin?
Check-in was quick, and we went to our room on the third floor. We stayed on a very hot and sticky night, so were glad of the open window in the room as there's no air con, though the window only opened about 3 inches. The room was a good size, neat and clean and well lit. The pillows were very hard, so I had little sleep, though the mattress was very comfortable.
The bathroom...well, a hair was in the bath, taps and grab handles were water stained and not shiny, dust on the floor where it looked as if a new towel rail had been put up (the old holes hadn't been filled), the loo wasn't particularly clean, but no loo brush supplied, and loo roll on the wrong way round, with no twee folding into a "v"...in short, the bathroom looked like it hadn't been prepared. For the two of us, one hand towel and one bath sheet were provided - my husband got more from reception. The shower was over the bath, no removable handset though, with a shower curtain, and the water literally poured off the sides of the bath and puddled on the floor. Tacky plastic cups were supplied.
Checkout: post your keycard into a slot on reception.
We've stayed at other budget accommodation and been really impressed;despite its recent makeover, this soulless place just didn't hit the mark.

Room Tip: Upper floors at the back are better because of traffic noise - it's on the A40 by a busy roundab...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bevlikeshols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Dianne from Customer Care at Travelodge Cheltenham, responded to this review, 12 August 2013
Dear Piperpayer, we do expect all of our hotel entrances to be clean and tidy and free from litter, we apologise that on this occasion this was not the case. We would like to take this opportunity to investigate the concerns that you have raised, please use the contact us button on our website to provide us with more information which will allow us to offer a resolution.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Cheltenham

Property: Travelodge Cheltenham
Address: Golden Valley Roundabout | Hatherly Lane, Cheltenham GL51 6PN, England
Phone Number:
Region: United Kingdom > England > Cotswolds > Cheltenham
Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Cheltenham 2*
Number of rooms: 106
Official Description (provided by the hotel):
Situated just off Junction 11, M5, and 2 miles from Cheltenham Centre. Cheltenham Travelodge is great for city breaks or to stop over during a long journey. Our site offers affordable rooms and is focused on providing great value for your stay. We also offer great links into town with 2 bus services departing every 15 minutes from just outside the hotel door. ... more   less 
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Also Known As:
Travelodge Cheltenham Hotel Cheltenham
Cheltenham Travel Lodge
Travel Lodge Cheltenham
Cheltenham Travelodge

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