The welcome from the reception staff was warm and freindly, and that was where the experience nose-dived.
The room was 'tired', to say the least, the bed was too low and very lumpy & uncomfortable. The bathroom was awful, the sink had no plug, the towels were tiny.
For the price we paid I would have expected considerably more (not 5*, but a much more comfortable room). The street is very noisy with drunken fools walking past shouting and swearing through the night. The windows are single glazed so you get to enjoy every nuance...
We will never stay here again and will be sure to avoid any other venues in this chain in the future, even if I was on a stag night, I would avoid it like the plague.
- Official Description (provided by the hotel):
- Cheltenham's most centrally located hotel. If you are relocating for work or traveling on a budget, our rooms provide an inexpensive stay without sacrificing quality or comfort. Trading as a self catering hotel. Excellently placed for high street shops, restaurants and nightlife, as well as being within walking distance of the bus and train stations. So if you are looking for a hotel in Cheltenham and don't want to pay expensive prices, give us a try. ... more less
- Reservation Options:
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- Also Known As:
- Cheltenham Central Hotel