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“Hidden gem”
5 of 5 bubbles Review of Clematis House

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Clematis House
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hidden gem”
5 of 5 bubbles Reviewed 18 July 2013

clematis House is exccellent for the businessman or traveller looking for excellent value for money and the location is very good for the railway station.the Breakfast and the rooms is the best value for the money in cheltenham from my eyes. Karen & ken is the best hosts you can mate.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 reviews from our community

Traveller rating
    23
    11
    0
    0
    1
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5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 May 2013 via mobile

A place with a lot of atmosphere and a friendly hostess. Near to the railway station. Spend the aftenoon in the lovely garden. We enjoyed a great breakfast before we started our Cotswold walking.
Nice comfortable room with access to the garden.

  • Stayed May 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ADLarsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angera, Italy
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 9 April 2013

Stayed one night instead of two. Dropped our bags in the afternoon and returned in the evening after a day of walking in the area. We were exhausted. We were horrified to find human and cat hair on all the pillows and bedsheets. In spite of having 'creases' to show that they were just washed as Karen pointed out, the sheets and cases were literally covered in short and long hairs. We informed Karen that our sheets were covered in hair and she apologised saying that the hair was surely from her or the staff...not acceptable. While changing the sheets for 'hairless' ones, she kept the new, fresh ones on the FLOOR while she stripped the bed. With further time in the room, we saw that there was a thick layer of dust on most surfaces. There was 'evidence' that the toilet had been used by someone before we had and it was dried into the ceramic. Also the towels left black lint (and some curly hairs) on our bodies while drying. Finally, breakfast in the morning. Another shocking development. The cooking pans are stored on a shelf only a foot above the floor, there is clutter and mess throughout the kitchen and Ken was blowing his nose in the middle of the room when we walked in to have our breakfast. There is junk and clutter everywhere, no wonder it's difficult to keep clean. Overall a horrific and stomach-turning experience. I have chills writing about it. Would not recommend if you have average to high standards of hygiene and cleanliness.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 627dianna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clematis House

Property: Clematis House
Address: 246 Gloucester Road, Cheltenham GL51 8NR, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #5 of 35 Speciality Lodging in Cheltenham

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