We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great value for money” 4 of 5 bubbles
Review of Premier Inn Cheltenham Central (West/A40) Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Cheltenham Central (West/A40) Hotel
Ranked #10 of 22 Hotels in Cheltenham
Certificate of Excellence
Kilmarnock, United Kingdom
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great value for money”
4 of 5 bubbles Reviewed 20 August 2013

Stayed here for 3 nights mid August and got basically what we expected. As previous reviews suggest the rooms are very warm but management put 2 fans in ours working 24 hours. The hotel is about 1.5 miles from Town Centre but just down the road you can catch the 94 bus which basically runs every 10 minutes til 7.30 pm and then every 20 minutes. A single into town is £1.90 but you can purchase a day rider ticket for £3.50 which gives unlimited journeys into Cheltenham. As an aside a Day rider Plus (£5.00) lets you go to Gloucester and Cheltenham with unlimited journeys for a day.

Hotel staff are great and will let you have any info needed.

TGI Friday's is next to hotel and is used by guest for breakfast if wanted. We only used it one night and got 2 courses for £9.99. No complaints about food or service but it is not fine dining.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thomsonjmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RNewman_12, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 24 August 2013
We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service. Thank you so much for your review and we do hope to welcome you back in the future. Kind Regards, Rebecca Newman, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

617 reviews from our community

Traveller rating
    214
    250
    111
    29
    13
See reviews for
149
239
43
91
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Scunthorpe, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 15 August 2013

Very convenient, very clean with polite friendly staff. Room quiet.Close to lots of fantastic shops and places to eat. Easy to visit many places of interest in the Cotswolds. Pub has a nice beer garden.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RNewman_12, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 16 August 2013
Thank you for your review of our hotel, it is so nice to receive such nice comments. We look forward to seeing you again. Kind Regards, Rebecca Newman, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

We have stayed here many times and have not been disappointed once. The place is spotlessly clean and the staff very friendly. Would recomend it to everyone. TGI Fridays is nearby and Cheltenham centre about 5 mins by car. Well done

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RNewman_12, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 14 August 2013
Thank you for leaving us such a positive review. Its great to hear that we have continued to provide you with the high level of service we are committed to giving all our guests. We hope to welcome you back again soon. Kind Regards, Rebecca Newman, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, England, United Kingdom
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 August 2013

My first stay at this Hotel Chain, check in was easy & staff were very friendly. I had a top floor room which overlooked the Railway Line & i noticed that the window was triple glazed. Its a busy mainline yet i didnt find the train noise a problem & slept well in a lovely big clean room with massive flat screen tv on the wall.

Having looked at the recent reviews, i agree the Hotel was hot throughout. That said it was an unusually warm spot of weather we had & the windows themselves open only a few inches at best, (Health & Safety etc).

If your visiting the city centre then its about a mile/mile n half away, or 25 mins walk. Stagecoach buses (service 94) are frequent tho & drop you right in the Montpelier area of Cheltenham which we found a nice area to have a drink.

I will book this place again without hesitation

  • Stayed July 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AATR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RNewman_12, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 12 August 2013
We are delighted that your stay with us was a good one. It really matters to us that our guests enjoy their stay and your feedback is very much appreciated. We hope to welcome you back again soon.
Kind Regards,
Rebecca Newman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folkestone, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 August 2013

We arrived late afternoon/early evening on the 21st of july after a long hot journey and the reception area and corridors were extremely hot. The room was no better and the temperature in the room said 29!! Far too hot to sleep in. The receptionist that booked us in did provide us with a sheet so we didn't have to sleep under the duvet which was lovely of her. She did also offer to put us in a different room but we felt they were probably going to be the same. Air conditioning is needed greatly needed in this hotel as even during the night it didn't get any cooler. The receptionist had lots of knowledge of things to do in the area and also places to eat for that night which is always good when you don't know the area. We didn't really fancy the tgi Fridays next door. Rooms were very clean and had everything we needed other than air conditioning. Would stay again but possibly in winter when it's cooler.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Powcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RNewman_12, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 5 August 2013
It really matters to us that our guests enjoy their stay and your feedback is very much appreciated. I apologise that you found the room to be to hot. We are constantly evaluating our heating and cooling systems, which are in place, and your feedback really helps. We are glad that the experience on this occasion hasn’t put you off choosing Premier Inn in the future.
Kind Regards
Rebecca Newman
Operations Manager
Cheltenham Central Premier Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 July 2013

I always love staying at a Premier Inn as I haven't been disappointed by one so far. The staff are nice and the rooms are as always nice clean and spacious. The only thing that I would say is that while fans were provided due to the hot weather the room would have benefited a lot more from having an air conditioner as although I slept well enough it was maybe still a bit too warm and the fans only alleviated it a little. Otherwise nothing wrong at all.

Room Tip: The rooms at the back of the hotel face the railway.
See more room tips
  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RNewman_12, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 1 August 2013
Thank you for taking the time to leave us such a positive review. We really appreciate all feedback as we continue to evaluate our standards and we are looking into additional methods in room temperature controls. We hope to welcome you back again in the future.
Kind Regards,
Rebecca Newman
Operations Manager
Cheltenham Central Premier Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

This is the first time we have stayed in the Premier Cheltenham Central hotel and we were not disappointed. The receptionist was very welcoming, the room was very nicely furnished and everything was clean.

We had extremely warm weather (around 30 degrees), so the hotel staff were thoughtful to leave two fans in our room. However, the room was still very warm (not the hotel's fault!)

We had breakfast (at TGI Fridays) twice: the first occasion was fantastic- excellent service and a great selection. On the second morning it was a completely different story- service was not good, staff seemed disinterested and a bad selection of continental breakfast- such a different experience.

We would recommend this hotel if you want a low price, good quality hotel near the centre of Cheltenham although around 3 miles away- we got a taxi into the centre at night (£6). There is plenty of free parking at the hotel.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank reviews4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RNewman_12, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 1 August 2013
Thank you for taking the time to leave us such a positive review. The housekeeping and reception team will be happy to hear the positive comments regarding their service standards. I apologise that TGI Fridays was not up to their normal standard. I will pass your comments on to the Manager so we can address the issues you raised. We at Premier Inn are always evaluating our standards and additional methods in room temperature controls are being looked at as we have struggled with the heat recently. We do hope to welcome you back again in the future.
Kind Regards,
Rebecca Newman
Operations Manager
Cheltenham Central Premier Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cheltenham hotels
1.1 mi away
Jurys Inn Cheltenham
Jurys Inn Cheltenham
#9 of 22 in Cheltenham
4.0 of 5 bubbles 459 reviews
2.6 mi away
The Cheltenham Park Hotel
The Cheltenham Park Hotel
#1 of 1 in Charlton Kings
3.5 of 5 bubbles 1,573 reviews
1.5 mi away
Premier Inn Cheltenham North West
Show Prices
Show Prices
Show Prices
1.5 mi away
Holiday Inn Express Cheltenham
1.4 mi away
The Big Sleep Hotel Cheltenham
1.6 mi away
Clarence Court Hotel
Clarence Court Hotel
#3 of 22 in Cheltenham
4.5 of 5 bubbles 495 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Cheltenham Central (West/A40) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Cheltenham Central (West/A40) Hotel

Property: Premier Inn Cheltenham Central (West/A40) Hotel
Address: 374 Gloucester Road, Cheltenham GL51 7AY, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cheltenham
#6 Family Hotel in Cheltenham
#8 Business Hotel in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Cheltenham Central (West/A40) Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Discover the beauty of the Cotswolds from this prime position in the heart of Cheltenham ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Premier Inn so you can book your Premier Inn Cheltenham Central (West/A40) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham Central Hotel Cheltenham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing