We chose this hotel to break up our long journey from Cheshire to Dawlish, Devon. I was pleased to get the room at a reasonable rate. The location was good as on the main road into Cheltenham, had a large car park, shops, pubs, garage close by and a TGI Fridays on site. However, we were disappointed to receive a phone call the week before to tell us that TGI's was closing for refurbishment. We arrived about 5 pm and the staff on reception were lovely, very friendly, welcoming and informative. They told us that TGI's was closing that night and advised us to go there as soon as we could for evening meal. We did this and settled into a lovely, clean room with an excellent flat screen tv, plenty of plug sockets, crisp, clean bedding and a very clean and well maintained bathroom. Unfortunately, we overlooked TGI's and the car park and the builders started work on the refurbishment at 10 p.m and worked throughout the night. They shouted, reversed lorries and threw things into skips. I didnt sleep at all. As Premier Inn guarantee a good night, I was immediately refunded my stay without quibble. However, the lady on reception said that there is a railway line running at the back of the hotel and they regularly get complaints about that noise! Seems strange to offer a guaranteed nights sleep but build it there? I would stay there again (if no building work going on) but now that i know about the railway line, it would have to be on the front of the hotel.
- Official Description (provided by the hotel):
- Discover the beauty of the Cotswolds from this prime position in the heart of Cheltenham ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Cheltenham Central Hotel Cheltenham