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“Fab budget hotel, well placed for Cheltenham.”

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Premier Inn Cheltenham Central (West/A40) Hotel
Ranked #11 of 23 Hotels in Cheltenham
Certificate of Excellence
Southport, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fab budget hotel, well placed for Cheltenham.”
Reviewed 2 December 2013

This is a very clean, well maintained Premier Inn. Stayed here twice in the last 2 years. Easy 10 min bus ride into Cheltenham - bus stop right by the hotel. Railway at the back - ask for quieter rooms at the front.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_Hughes21, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 14 January 2014
I am really glad you appreciate the high standard we provide in our hotel and are regular guests. It is most important we make our guests feel at home so they look forward to visiting us again. We are well positioned to get to the centre of Cheltenham with its lively shopping, good restaurants and entertainment. We hope to welcome you back soon.

Kind regards
Sue Hughes
Team Leader
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665 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
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English first
Eastham, United Kingdom
1 review
Reviewed 25 November 2013

We found the hotel to be really clean and modern. The staff were all very friendly and helpful. We would definitely stay again. Other members of our family also stayed in the hotel and were equally impressed with it.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_Hughes21, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 14 January 2014
Thank you for your kind comments, we always endeavour to make our guests’ stay as comfortable as possible. We look forward to seeing you all again soon.

Kind regards
Sue Hughes
Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Budleigh Salterton, United Kingdom
Level 6 Contributor
167 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 25 November 2013

Good premier inn but the breakfast at TGIF was not fantastic as they were short of staff in the early morning. Also it took a long time for the tGIF staff to greet us to allocate a table.The breakfast was medium to hot, and you needed to order prior to having your cereals to reduce the long waiting time.


  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amstrads7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_Hughes21, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 14 January 2014
I apologise for the delay in responding, I have had frustrating technological issues preventing me from posting on the site. I can assure you that all posts are actioned daily as they appear. Thank you for taking the time to write a review. I am disappointed that you had a less than fantastic breakfast experience at TGI Friday’s. I have relayed your comments to their management team. I hope this does not deter you from visiting us again at Premier Inn.
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Conwy, United Kingdom
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 November 2013

Stayed for one night only, but the room was comfortable clean and a good size. On ground floor adjoining the railway, noise was not an issue, despite some reviewers remarks. The only downside was having to go outside to TGIF for breakfast - not good in wind and rain - but staff very helpful and cheerful.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBE46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_Hughes21, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 17 November 2013
Thank you for finding the time to write us such a positive review, I will pass your comments on to the team. I am sorry you experienced bad weather, I will ensure we have a good supply of umbrellas for the future. I look forward to you staying with us again soon.

Kind regards
Sue Hughes
Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belper, United Kingdom
Level 6 Contributor
193 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 8 November 2013

I booked the Inn for a business trip.

Cheltenham is a good 20 min walk away, we were ripped off by a local taxi company, £10 in to the centre, whilst some of my colleagues paid only £7.50 to get back late at night.

The room is fine, no sugar and only one coffee. The soap gel dispenser was broke, non of them major issues. The big problem was that my room backed on to a railway line and up until the early hours there were a lot of trains going by, didn't sleep at all well.

Breakfast was at the local TGI Friday branch next door, it was ok.

In the Inns defence, after I mentioned the noise from the railway line they refunded my room under their sleep guarantee. Although a good nights sleep would have been better.

Room Tip: Get a front facing room
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bangkokram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_Hughes21, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 17 November 2013
Thank you for leaving us your review. I am sorry you were not happy with your stay at Cheltenham Central Premier Inn, this is not what we strive to achieve. I can assure you it is very rare that our rooms are not up to the high standard Premier Inn expects and I will be looking into your issues. Not all our rooms are adjacent to the railway line and our triple glazing usually does a very good job at blocking out most of the noise in the rooms that are. Rooms can be requested on the other side of the hotel and we try our utmost to fulfill those requests. I sincerely hope this experience will not deter you from staying with Premier Inn in the future.

Kind regards
Sue Hughes
Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 November 2013

The room was ideal - everything at the usual 'Premier' standard - and at only £29! The bed was VERY comfortable, the TV was massive and the bathroom had everything you could wish for. The hotel was in a very convenient location and easy to find from all directions. We found it really quiet and breakfast was served at the 'TGI Friday' restaurant next door. Breakfast was wonderful and we could eat as much as we wanted and the staff were very efficient and helpful. Overall, it was a great hotel and we would recommend it to anybody.

Room Tip: Ask for a room facing the car park.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lianne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_Hughes21, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 17 November 2013
We are really pleased you enjoyed your experience in our hotel and TGI Friday's. I will pass your positive comments on to both teams and look forward to seeing you again in the near future.

Kind regards
Sue Hughes
Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, UK
Level 6 Contributor
232 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 2 November 2013 via mobile

Only cost £29 for a Friday night, and was superb vfm.

Good sized rooms, good facilities, massive tv, full bath and shower with toiletries, and two fans for warm nights.

Ok there's a bit of noise from the train line, but you get secondary triple glazing which does a good job, no worse than a noisy road, and bearable. It might be a bit different in summer as you'd want the window open but that would be quite loud, and the windows only open the standard restricted 2 inches.

We will definitely try to use this again, especially if at that price.

Stayed November 2013, travelled as a couple
Helpful?
Thank Laticsforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_Hughes21, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 18 November 2013
Thank you for your positive comments and for taking the time to write a review. Not all our rooms are adjacent to the railway line and, as you said, our triple grazing does a very good job in the rooms that are. Guests can request rooms on the other side of the hotel and we do our utmost to fulfill those requests. We look forward to seeing you again at Premier Inn Cheltenham Central.

Kind regards
Sue Hughes
Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Cheltenham Central (West/A40) Hotel

Property: Premier Inn Cheltenham Central (West/A40) Hotel
Address: 374 Gloucester Road, Cheltenham GL51 7AY, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cheltenham
#6 Family Hotel in Cheltenham
#8 Business Hotel in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Cheltenham Central (West/A40) Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Discover the beauty of the Cotswolds from this prime position in the heart of Cheltenham ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Cheltenham Central Hotel Cheltenham

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