Clean, tidy, friendly and good parking. Handy walking distance from the town centre. Or regular bus service over the road. The convenience of TGI Friday's on the door step. Watch out for the discounts by booking early.More
- Free Wifi
- Free Parking
Clean, tidy, friendly and good parking. Handy walking distance from the town centre. Or regular bus service over the road. The convenience of TGI Friday's on the door step. Watch out for the discounts by booking early.MoreShow less
We are delighted you have shared such a positive review. The whole team do work extremely hard to ensure each of our guests has a great stay and we are glad to receive such feedback, thank you. We look forward to welcoming you back again in the future.
We were in Cheltenham visiting family and needed a place to stay that was reasonably well located, comfortable, clean, and under £100. This hotel ticked all the boxes.
A 15 minute walk from the town centre, the hotel delivers on its value promise.
A couple of years back we stayed at a much nicer hotel, much more expensive, and much less satisfactory when it came to the experience we had.
Since we didn't plan to spend much time at the hotel, any fancy grounds or upmarket facilities were of little use to us, so the hotel did for us just what we needed.
Would I stay there again? Definitely
We are glad to hear you had a comfortable stay with us. Thank you for taking the time to leave us such a positive review. We do our utmost to ensure all our guests have a great stay and are pleased with the feedback you have shared. We hope you continue to choose Premier Inn.
The room was warm, clean and the bed was very comfortable. Had a brilliant night's sleep. The staff was very helpful when asked where to go to eat. The lad that was on reception on 1March 2014,was most helpful and ordered a taxi for us so that we could get to The Brewery for a meal. Breakfast as TGI Friday was good, had plenty to eat.
Thank you for finding the time to write us such a positive review, I will pass your comments on to the team. It’s lovely to hear when our guests have such a pleasant experience. We hope to see you here at Premier Inn again very soon.
I am a frequent user of the Premier Inn chain, but this is my first time stopping in Cheltenham. Staff were friendly on arrival and my room was very clean, tidy, modern and well maintained. Bed and room facilities were again very much top notch. Parking onsite is plentiful and no fees are needed. To eat we did try to book at the TGI's next door but it was fully booked so we instead ate at the Harvester pub nearby which is highly recommended. The location is a bit out of being central as it's name insists but I found it to be within easy reach of all the attractions in Cheltenham. The hotel is also ideally located just a few hundred meters from the Cheltenham Spa train station as well.
Unfortunately this stay was made very uncomfortable by a heating issue present within my room. Despite turning the heating off completely on arrival, the temperature of the room continuously increased throughout the stay to reach at one point over 26 degrees making sleep very difficult. While no air conditioning is available at this specific hotel, the windows do open slightly but it made no impact in our situation. Oddly enough, a number of fans were already present in the room on arrival which I haven't seen at stays at other Premier Inns, so I'm not sure if this is common for this hotel or the heating issues associated with this room was already known beforehand but again they hardly made any difference as we slowly roasted in the night and the morning. We did notify staff of the issues but unfortunately they did not seem fully concerned.
Overall, despite a number of initial good impressions on arrival, the heating issue made for a poor night's sleep and a very underwhelming stay.
Thank you for taking the time to leave us a review. I am disappointed that your stay with us was uncomfortable due to the heating issue. I am pleased to be able to tell you we are having air conditioning installed over the next couple of months. We hope you continue to use Premier Inn and you do return and stay with us again in the future.
Enjoyed our night's stay here. The staff were very friendly on check in, the location was good and so was the breakfast. We had a large room in the quiet location part of the hotel but we had the main line train line outside our window. There is a bus stop with regualr buses into the town a short walk away and a good pub again within walking distance.
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with us. We hope to welcome you back again soon.
My partner and I booked this hotel for £50 for one night, which we thought was a little expensive for a Premier Inn!
However all was changed when we arrived at the hotel, it is refurbished and exceptionally clean!
The beds are very comfortable after a night on our feet after a wedding reception!
I would not hesitate to book and stay here again.
Thank you for leaving such a positive review. The team love receiving such good feedback for all their hard work. We are glad you experienced a good stay with us and hope to welcome you back soon.