We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value and a good night”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Cheltenham Central (West/A40) Hotel
Ranked #10 of 23 Hotels in Cheltenham
Certificate of Excellence
Plymouth, United Kingdom
Level 6 Contributor
113 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Good value and a good night”
Reviewed 7 April 2014

My wife and I stayed on a Friday night, when visiting friends in the area. Despite the company's description of it, the Premier Inn is not really very central - over 20 minutes' walk to Montpellier and the town centre. It is a pleasant, uncomplicated, walk, though. The hotel receptionist (possibly Mark?) was exceptionally helpful. I hope that Premier Inn knows how valuable people like him are to the business. The room was the usual Premier Inn standard. In early April, we were fine, but the presence of two fans in the room suggested that it might well be a bit warm later in the year. The room was at the back and it overlooked the railway, but, the trains were not particularly noisy. Our room was an even-numbered one on the second floor. The odd numbers seemed to face the front of the hotel, so you might bear that in mind when you check in. Breakfast next morning, at the adjacent TGI Friday, was fine, but not exceptional. We enjoyed our stay.

Room Tip: If you are worried about noise from the railway at the back of the hotel, ask about the position of...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DPJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 17 April 2014
Thank you very much for your review. It really matters to us that our guests enjoy their stay and your feedback is very much appreciated. I can assure you that Mark is recognised as an outstanding team member and I am pleased to be able to tell you we are having air conditioning installed over the next couple of weeks. We hope you continue to use Premier Inn and you do return and stay with us again in the future.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

665 reviews from our community

Traveller rating
    238
    268
    115
    30
    14
See reviews for
161
259
45
97
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
Reviewed 7 April 2014

The hotel's a half hour walk from the bus station which is bearable enough, though it's just off the A40 so no doubt easier for cars! The rooms are clean and modern & the staff very friendly :) One happy customer!

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 17 April 2014
It really matters to us that our guests enjoy their stay and your feedback is very much appreciated. We are pleased you are a happy customer! We look forward to welcoming you back again soon.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
1 review
Reviewed 30 March 2014

The staff were great. Mark, one of the staff members was very welcoming and helpful throughout my stay. I was happy to see such friendly staff! Me and my partner found the room quality amazing for the price we paid. The bed was comfy and a great size, the room it's self was very spacious and clean, bathroom was modern and spotless.
I would highly recommend.

Stayed March 2014, travelled as a couple
Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 17 April 2014
Thank you for finding the time to write us such a positive review. It’s lovely to hear when our guests have such a pleasant experience. Mark is thrilled with the feedback. We hope to see you here at Premier Inn again very soon.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
1 review
Reviewed 25 March 2014

nice smart hotel, its a shame about the train track running next to it. if your not made aware of this it doesnt help, and especially if your on business.
i had a business meeting but i was tossing and turning at night due to the train track

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 26 March 2014
Thank you for leaving us a review, I am sorry to hear you were not aware of the train line near our hotel. We do have a flag online to make our guests aware of this on booking. If you stay with us in the future you can request a room overlooking the car park by phoning us before arrival and we will do our very best to ensure your request is met. We hope this experience doesn’t deter you from choosing Premier Inn in the future.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 March 2014

Once again can't fault the Premier Inn rooms, etc. However breakfast at TGI was very disappointing. Overcooked, incinerated food, tiny portions, items asked for not delivered, ran out of plates and basic items such as bread, butter, etc. 16 family members having breakfast together should have been the icing on the cake after a birthday celebration. Oh dear, how wrong we were.

Stayed March 2014, travelled with family
Helpful?
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 26 March 2014
Thank you very much for your review. It really matters to us that our guests enjoy their stay and your feedback is very much appreciated. I apologise that TGI Fridays was not up to their normal standard. I will pass your comments on to the Manager so we can address the issues you raised, thank you for bringing this to our attention. We do hope to welcome you back again in the future.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 March 2014 via mobile

We are very impressed with the size of the room we are in! Lovely quiet room, comfy beds and beautifully clean. We are so glad we chose this place. Hotel staff are more than happy to look after our bags prior to check in, which was a huge bonus. Wifi is a bit expensive for three, so we opted for one and we will share. TGI Fridays next door so convenient, if not a little too pricy. We are spending 6 days here and are coming back after our travels to other destinations. Highly recommend!

Stayed March 2014
Helpful?
Thank Gina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 26 March 2014
Thank you for taking the time to leave us such a positive review. The housekeeping and reception team will be happy to hear the positive comments regarding their service standards. We look forward to welcoming you back again soon.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundrum, Ireland
Level 5 Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 11 March 2014

The Premier Inn in Cheltenham is on the Gloucester Road & one mile out of the city. It's beside a TGIF. Has good free off street parking available. Staff great, room comfy. Excellent value for money..

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fintan_Mac_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 19 March 2014
Thank you for taking the time to leave us a review. We are glad you had a good stay with us and we hope to welcome you back again.
Kind Regards
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cheltenham hotels
2.6 mi away
DoubleTree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham
#1 of 1 in Charlton Kings
224 reviews
1.1 mi away
Jurys Inn Cheltenham
Jurys Inn Cheltenham
#11 of 23 in Cheltenham
587 reviews
1.4 mi away
Holiday Inn Express Cheltenham
Show Prices
Show Prices
Show Prices
1.1 mi away
Queens Hotel Cheltenham MGallery Collection
1.0 mi away
Travelodge Cheltenham
Travelodge Cheltenham
#18 of 23 in Cheltenham
480 reviews
1.0 mi away
Hotel du Vin Cheltenham
Hotel du Vin Cheltenham
#8 of 23 in Cheltenham
982 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Cheltenham Central (West/A40) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Cheltenham Central (West/A40) Hotel

Property: Premier Inn Cheltenham Central (West/A40) Hotel
Address: 374 Gloucester Road, Cheltenham GL51 7AY, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cheltenham
#6 Family Hotel in Cheltenham
#8 Business Hotel in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Cheltenham Central (West/A40) Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Discover the beauty of the Cotswolds from this prime position in the heart of Cheltenham ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Premier Inn Cheltenham Central (West/A40) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham Central Hotel Cheltenham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing