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“Clean, simple and friendly”

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Premier Inn Cheltenham Central (West/A40) Hotel
Ranked #10 of 22 Hotels in Cheltenham
Certificate of Excellence
Oslo, Norway
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean, simple and friendly”
3 of 5 bubbles Reviewed 29 April 2014

I stayed here visiting some friends. The hotel is very no-frills, but it is clean, comfortable and rooms are reasonably sized. I found the restriction of 30 minutes of WIFI frustrating. The breakfast (at the TGI Friday's next door) was good but expensive.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erling M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 6 May 2014
Thank you for your feedback. We are pleased to hear you had a comfortable stay. We hope to welcome you back again soon.
Kind Regards
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

631 reviews from our community

Traveller rating
    222
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    112
    29
    13
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Dubai
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

Good location nearby Cheltinham centre. Good parking and a confortable stay. Staff are ok, could be more chearfull. We noticed that the bedding is not changed on a regular basis, even when dirty. You would need to put your towels on the floor of the bathroom to get fresh ones.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jihad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 6 May 2014
Thank you so much for taking the time to leave us a review. I apologise that your sheets were not changed during your stay; retraining will be carried out to ensure your experience is not repeated. To ensure we are not cleaning towels unnecessarily we do ask that they be left either in the bath or on the floor if you wish for them to be replaced, this enables us to be more environmentally friendly. We appreciate the feedback you have given and we hope you stay with Premier Inn again in the future.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ermington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 28 April 2014

Great Room and reasonable price for 2 night weekend break. Can always rely on Premier Inn to get a good nights sleep. Will avoid eating at TGI's in future, although the service at TGI's was great, the food was less that average.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 6 May 2014
Thank you for your positive comments regarding Cheltenham Central Premier Inn. I have passed your comments on to the restaurant Manager. We are glad you experienced a good stay with us and hope to welcome you back soon.
Kind Regards,
Justyna Rech
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, United Kingdom
1 review
5 of 5 bubbles Reviewed 22 April 2014

Comfortable and cosy. Heating and cooling units were being installed at time of our stay so if rooms were a little warm we opened the window which allowed noise from freight trains to be heard in one of our rooms but once the units are installed confident that no noise would be heard. All the staff were very friendly and very helpful. We enjoyed our stay very much!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 26 April 2014
Thank you very much for your review. We are glad you experienced a good stay with us and hope to welcome you back soon.
Kind Regards
Justyna Jablonska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgend, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

Very nice hotel, will def stay here again. A little further than i thought from the town center but a nice walk down, then had a taxi back. Breakfast very good and plenty of it. The service was very good.


  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 26 April 2014
We are really pleased you enjoyed your experience in our hotel and TGI Friday's. I will pass your positive comments on to both teams and look forward to seeing you again in the near future.
Kind Regards
Justyna Jablonska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 April 2014

stayed at Cheltenham's Premier Inn as a good centre for exploring gardens and National Trust properties in the area. Good standard of hotel and good value for money. Much better than similar Travelodge experiences where a tiny extra such as a bathmat would make all the difference.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisN996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 26 April 2014
We are delighted you have shared such a positive review. It really matters to us that our guests enjoy their stay and your feedback is very much appreciated. We hope to see you here at Premier Inn again to explore more of the Cotswolds.
Kind Regards
Justyna Jablonska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 April 2014

Brilliant hotel,friendly staff, hotel room clean,quiet and bed was so comfortable, will definitely be staying again. So close to Cheltenham town you can walk. The TGI Fridays attached is the best, loved it all.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 17 April 2014
We are thrilled to hear you had such and excellent stay. Thank you for taking the time to share your feedback. We are all so proud of our site and it means a lot knowing we are getting it right for our guests! We hope you stay with us again soon.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Cheltenham Central (West/A40) Hotel

Property: Premier Inn Cheltenham Central (West/A40) Hotel
Address: 374 Gloucester Road, Cheltenham GL51 7AY, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cheltenham
#6 Family Hotel in Cheltenham
#8 Business Hotel in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Cheltenham Central (West/A40) Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Discover the beauty of the Cotswolds from this prime position in the heart of Cheltenham ... more   less 
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Also Known As:
Premier Inn Cheltenham Central Hotel Cheltenham

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