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“A good family stay” 4 of 5 bubbles
Review of Premier Inn Cheltenham Central (West/A40) Hotel

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Premier Inn Cheltenham Central (West/A40) Hotel
Ranked #10 of 22 Hotels in Cheltenham
Certificate of Excellence
Stoke-on-trent, United Kingdom
1 review
“A good family stay”
4 of 5 bubbles Reviewed 8 July 2014

Good old Premier Inns. This was a pleasant and well- run hotel. The staff were friendly and rooms comfortable. Good value for money too, and as we were in a large family group, we were pleased that everyone got the type of room they wanted. Some of the party were on the railway side of the building and the extra glazing they had provided was needed to keep the noise down, but we certainly didn't hear a thing on our side. TGI Friday's next door provided the breakfasts which were fine and plenty of cereals/ fruit etc on the continental buffet. It would have been nice to have some cooked meats or cheese for those not wanting a cooked breakfast but still a good selection. We were told the town centre was only a short bus ride, but to be honest the taxis were great value - £6.60 into town so no need to even bother with buses.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ab S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 15 July 2014
Thank you for leaving us such a positive review. We are pleased to hear you enjoyed your stay with us here at Cheltenham Central (West/A40) Premier Inn. We hope to welcome you and your family back again soon.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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619 reviews from our community

Traveller rating
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    29
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Swindon, United Kingdom
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 7 July 2014 via mobile

I am a regular customer of PI because the beds are comfortable and the rooms are clean but not happy that the fire alarm had a 3 minute delay before the alarm would activate, The bedroom detector was installed above the door and really should be on the ceiling. The manager explained that this was to prevent false alarms but I want to stay in a hotel that also considers my safety first. Apart from that all good

Stayed June 2014, travelled on business
Helpful?
Thank DelHall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 8 July 2014
Thank you for taking the time to leave us a review. At Premier Inn our guests safety is of utmost importance and I can assure you our fire alarm system and sensors comply with health and safety regulations. I will however pass your concerns on to our specialised team at Head Office. I hope this does not deter you from staying with Premier Inn in the future.
Kind Regards
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dartmouth, United Kingdom
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

It's a premier inn so you know what to expect. Conveniently located, clean & comfortable. My criticisms would be that the floor above creaked when the guest above walked around. The creaking was loud enough to wake me from my sleep when they got up in the middle of the night and walked about for a few minutes. The adjacent TGIF was very average. Service slow, our meals were ok but nothing special...we noted several tables sent back dishes that looked to be over cooked.

The introduction of both a hand shower attachment & soft close toilet seats would be good..the latter to help with the "quiet room policy"

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Alsafa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 8 July 2014
We are pleased to hear you had a comfortable stay with us. Thank you for taking the time to leave us a review as it enables us to make improvements. We hope to welcome you back again soon.
Kind Regards
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 July 2014

A well presented hotel in a convenient location for visiting Cheltenham. However, despite being happy with the hotel and the standards of service, I feel that Premier Inn is becoming a little too expensive for a budget hotel that provides no meals (breakfast) as part of the cost.


  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SCMac67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 5 July 2014
We are pleased you enjoyed your stay with us here at Cheltenham Central (West/A40). Thank you for taking the time to leave us a review. We hope to welcome you back again to Premier Inn.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Matlock, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

I was visiting Cheltenham for my brother's wedding-do, so I booked in to this Premier Inn. This is my first stay in a Premier Inn and I was very impressed. I had booked about 4 months earlier, so I got a good price for the room for the one night, i.e. £29. This particular hotel was nice as the reception staff were friendly and provided enough information regarding my stay. The room was clean, bed comfortable and the en-suite bathroom was clean. There is a TGI Friday next door, so I had breakfast there which was nothing outstanding, but it was nice enough with plenty of choice. I will continue to use Premier Inns when I have weekends away if I can get them at the price I got for this one.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patrick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 5 July 2014
Thank you for taking the time to leave us a review. Its great to get feedback, and we appreciate the positive feedback to. We are glad you enjoyed your stay with us while attending your brothers wedding and are thrilled you plan to use Premier Inns in the future.
Kind Regards,
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 26 June 2014

Stopped here for a night . two rooms both almost non existent phone signal . So if thats important book somewhere else .

Car park seemed adequate . not the best or the worst I have stayed at , TGI food choices not what I was expecting. If you like USA style stuff and like ribs you will be ok ...

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 27 June 2014
Thank you for taking the time to leave us a review. We hope you continue to choose Premier Inn.
Kind Regards
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Here, There and Everywhere
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 25 June 2014 via mobile

Stayed here on a very warm night in June. The air con was amazing and staff easily accomodated my request for an additional fan. All the staff we encountered were very polite and helpful. Room was usual Premier Inn fare, comfortable and pretty clean. Only fault was some of the higher shelves and surfaces were dusty, something i tend to pick up on as an ex hotel manager, but not immediately visable.

Stayed June 2014, travelled with friends
Helpful?
Thank amateurjournalist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central (West/A40) Hotel, responded to this review, 27 June 2014
Thank you for taking the time to share your feedback. I apologise you found dust on the higher surfaces. Re-training will be carried out with the housekeeping team to ensure that all areas of the rooms are dusted. I am pleased you were still able to enjoy your stay with us. We hope to welcome you back again in the future.
Kind Regards
Justyna Rech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Cheltenham Central (West/A40) Hotel

Property: Premier Inn Cheltenham Central (West/A40) Hotel
Address: 374 Gloucester Road, Cheltenham GL51 7AY, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cheltenham
#6 Family Hotel in Cheltenham
#8 Business Hotel in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Cheltenham Central (West/A40) Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Discover the beauty of the Cotswolds from this prime position in the heart of Cheltenham ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Premier Inn so you can book your Premier Inn Cheltenham Central (West/A40) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham Central Hotel Cheltenham

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