Typical Premier Inn Room - clean, comfey bed, etc - No problems with the room or reception staff.
Breakfast service VERY poor on the first morning - took 45 mins for them to tell us they had lost the order, then a full English came without the bacon & sausage! Ten minuets to return with the correct order to find the original items were left under the heat lamp - thus a very hard boiled egg not a soft runny poached egg as originally requested! They did apologies and refund the cost.
Second morning MUCH better - Third not bad!
I suppose we were just unfortunate that first morning!
Bar was okay - a little small but not really a problem - only thing is they ran out of one of the handpulled ales on the Sunday afternoon and the other had gone by midway thro' Sunday night - with no replacements ah well!!!
- Official Description (provided by the hotel):
- Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA and 5viajes2012 S.L. so you can book your Premier Inn Cheltenham North West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Cheltenham West Hotel Cheltenham