This hotel is 'award-winning' only in the budget hotel category. Standard rooms are simple to the point of being cell-like eg white melamine furniture with no luxuries like cupboard doors etc.
Had I been paying a budget price, I might have felt more favourably towards this hotel. The standard is about the same as a Travelodge - and when I've stayed in Travelodges and paid £25 per night I've been quite happy. However, in this case I had to pay £120 for a standard room.
Now, just like we all know that a punnet of strawberries always costs £1.99, but supermarkets put a label on them all year saying "£3.99, now half price", we also know that the 'rack rate' at a budget hotel should be taken with a pinch of salt. It just enables them to convince you what a bargain you are getting when they say £120 reduced to £59.
I only ended up staying at this hotel because one of the on-line room booking websites had messed up a booking made 2 months ago for another hotel and didn't admit their mistake until 1 week before my planned stay. As the Literature Festival was on, all hotel rooms in Cheltenham were full by then and so the Big Sleep took advantage of this and charged their rack rate.
Earlier in the week I had been staying in the Hotel du Vin for less and in considerably more luxurious surroundings, and so the very basic facilities of Big Sleep came as a shock. In addition, parking at HdV is free and the area is really quiet and yet very central.
By contrast, BS charge £5 for parking plus £1 per hour for parking earlier than 2pm check-in. Also on a Friday night you are treated to the shrieks of drunken girls as they pass by on their way to/from local pubs/clubs until at least 3am, with the constant background of the bass beat wafting across from one of these establishments as well.
I can say that the reception staff at the Big Sleep were excellent though - very friendly and helpful. So, if you can get a room at this hotel at no more that £60 per night, and preferably less, and you are planning on being out late yourself and joining in with the carousers on the streets, then this could be an OK place to stay.
- Official Description (provided by the hotel):
- The Big Sleep Hotel, Cheltenham, is a 59 bedroom 'limited service' Hotel in the heart of Cheltenham, offering value for money, great customer service, innovative design and an exciting experience away from home. The Hotel is fresh, simple and VERY modern, with a wide range of bedrooms and suites at different prices to suit everyone - from the business person or overseas traveller, to the family on the run. All bedrooms have flat screen TV's, broadband access (chargeable), room safes, hairdryers, tea & coffee making facilities and the latest technology in inter-floor personal security. Although we are a limited service Hotel, we do offer some light meals and snacks either in the Bar area or served to your room. We also provide a complimentary Buffet style Continental Breakfast with 4 hot options of Sausages, Bacon, Baked Beans & Hash Browns, or if you have an early start and not enough time to eat, we offer a 'Breakfast to Go' to then eat at a more convenient time for you. We now have three meeting rooms which can accommodate up to 30 people in The Malkovich Suite, 20 people in The Meeting Room and 12 people in Room 301, depending on the layout of the room. We do have car-parking facilities; these are VERY limited and strictly on a first come first served basis and is chargeable at £6.00 Per vehicle overnight and at £1.00 Per hour prior to check-in and post check-out. Additional parking is available in close proximity to the Hotel. ... more less
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- Also Known As:
- Big Sleep Cheltenham
- Big Sleep Hotel Cheltenham