A disappointing visit. We had a room at the back which overlooks the back courtyard. Having asked for a quiet room we did not get one. There was a heater or air conditioning unit outside which kept us awake most of the night. The reception staff were unhelpful in responding to our concerns. Also room was very dusty.
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Tom Ross. ... more less
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