I can certainly see why HDV gets mixed reviews but we had a very enjoyable weekend there and I'm happy to let slide the few things that could be done better. There were 18 of us there and on the whole we were looked after very well. We had a few difficulties actually finding our room which resulted in us having to go back to reception but once we eventually found it we were very pleased. The lift needs to be fixed as walking us numerous flights of stairs becomes frustrating after a while! The food at dinner was very good and aside from a few glitches with the service the whole of our party were generally pleased. The bar area is a very nice place for after dinner drinks and the cocktails and staff on the bar were excellent. Finally, the location of HDV is fantastic and if you're in Cheltenham I would recommend this hotel.
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Chris Thompson. ... more less
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