We stayed here this weekend just gone on. Our check in was flawless the lady was extremely helpful and friendly.
The room on arrival was great. It met our expectations. We initially were a little bit disappointed as would normally book a suite but only a superior double was available.
The hotel is a 5-10 minute stroll from cheltenham town centre (I would recommend tea and cake at the swallow cafe) and there is plenty of free on street parking. The hotel car park is small and was full all weekend.
Our package included a 3 course evening meal from a limited menu from which there was nothing that we wanted to order. However we could order from the main menu with a £20 per person 'credit'. The main menu was reasonably priced. The French onion soup was delicious. My husband enjoyed his raspberry soufflé. The only small minor irritation is that the sommelier was extremely sniffy and rude when we declined wine at that moment (we still had cocktails from before dinner drinks) and literally snatched the wine glasses off of the table. Our waitress however was very polite and efficient.
The cigar shack is a lovely touch. It was nice to sit in there after dinner while my husband smoked and we chatted all snuggled up in the chairs with blankets.
The rooms are fully equipped with everything you need. The coffee machine is a nice touch. The mini bar is fully stocked but a touch on the pricey side.
The shower is excellent huge dinner plate sized head and great. The bath by the window in the room is slightly bizarre but I believe it's a trademark of the chain. Once the curtains were closed (otherwise full view if the terrace!!) the bath filled quickly and was a nice luxurious touch.
We would go again and have already booked for hotel du vin in Bristol for later on in the year.
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Tom Ross. ... more less
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