Nice enough but small rooms and real evidence of management with their eye off the ball. In the bar our food choice was limited because "the meat delivery didn't arrive today". And when we did find something they had, the order arrived wrong and frankly the food wasn't very good. Then at the bar, they had run out of a particular liqueur. This would have been forgivable if they had just run out, but the barman confided "i noticed a few days ago that we had run out". Is that acceptable these days?
Feels like it's very much resting on its laurels.
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Chris Thompson. ... more less
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