This is a delightful, modern and immaculate hotel with charming and helpful staff. We booked a standard double room and it was faultless with a superbly comfortable huge bed and wonderful underfloor heating in the bathroom. The food, although possibly slightly limited by a small menu, was delicious and beautifully presented. It was a buzzy environment.
What was overwhelmingly good was the general attitude of the staff all the time during our stay - nothing was too much trouble and every request was met with a smile. Even when we had to call an ambulance for my husband (he suddently became very ill) everything was made as easy as possible for us in every way.
If there was a fault - and it is difficult to find one - I would say that this is not an hotel for anyone who finds stairs tricky. There are an awful lot of them!
Needless to say, we will be back!
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Chris Thompson. ... more less
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