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“Good food with a relaxed atmosphere” 4 of 5 bubbles
Review of Monty's Brasserie

Monty's Brasserie
Ranked #46 of 440 Restaurants in Cheltenham
Certificate of Excellence
Price range: US$19 - US$62
Cuisines: European, British, Contemporary
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, Child-friendly, Business meetings, Bar Scene, Special Occasion Dining, Romantic
Dining options: After-hours, Lunch, Dinner, Free Wifi, Full Bar, Highchairs Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff
Gloucester, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good food with a relaxed atmosphere”
4 of 5 bubbles Reviewed 30 June 2014

Made to feel welcome upon arrival at the restaurant. I felt that the menu could have had more fish choices considering that it is advertised as a seafood/fish eatery. However, the food was brilliantly presented, beef wellington and cod were perfectly cooked. It's a shame that the air conditioning had broken with it being the warmest day of the year so far. Live music downstairs finished the evening off just nicely. Highly recommended!

  • Visited June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Matt_BTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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519 reviews from our community

Visitor rating
    284
    152
    42
    33
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Cheltenham, England, United Kingdom
Level Contributor
37 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“excellent as always”
5 of 5 bubbles Reviewed 30 June 2014

Had another excellent meal last week. The food was full of flavours; especially the john dory starter. Backed up by good service from all the staff, it certainly takes some beating in Cheltenham

Visited June 2014
Helpful?
Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cirencester
2 reviews
“Awesome”
5 of 5 bubbles Reviewed 27 June 2014

Four of us surprised a friend for a special birthday and the staff could not have been more helpful. We were provided with a round of yummy cocktails to welcome our friend, which were delicious. We had a mixture of seafood and meat courses between us and everyone loved the food. The puddings were to die for too. And as for the mojitos..... just perfect! We would highly recommend the restaurant and cocktail bar.

  • Visited June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank GemimaRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great seafood and delicious duck.”
5 of 5 bubbles Reviewed 23 June 2014

Birthday meal, really good seafood platter and delicious mains. Wouldn't usually mention it, but the thrice fried chips were great. Good wine selection. Attentive staff but not opressive. Had a really nice meal.

Visited June 2014
Helpful?
Thank Gillbod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mj_shaw, Owner at Monty's Brasserie, responded to this review, 25 June 2014
Thank you for posting your very kind and positive review. Delighted to hear you enjoyed your meal. If you sign up on the Monty's web site with your birthday details you will receive a voucher for a bottle of Prosecco to help you celebrate next year's birthday.

I look forward to welcoming you back soon.

Kind regards
Jeremy Shaw
Owner The George Hotel & Monty's Brasserie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
“Gone downhill!”
2 of 5 bubbles Reviewed 21 June 2014

Over the last couple of years my partner and I have enjoyed some fantastic meals here. We celebrated getting our mortgage, moving in and graduating with a meal at Montys. However, after visiting this week for my Grandmas 89th Birthday I will not be returning again! First of all they had nothing to offer my vegetarian sister who was only offered something off the main (more expensive) menu when we wanted to select off the lunch menu. Then she was bought a different meal from that she asked for. That included mushroom when she is allergic to them! I asked for my steak to be well done and when I got to the middle it was red. I did inform the waiter and yet he did nothing. No apology, just a rather blank look. He did offer to have it back to cook but I had given up on a relaxing experience by this point. Not that impressed!

  • Visited June 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Siobhan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mj_shaw, Owner at Monty's Brasserie, responded to this review, 24 June 2014
Thank you for taking the time to post your review on TripAdvisor.
I have also responded to your sister’s review below.
On the Fixed Price menu there is a choice of three starters and three mains, with a vegetarian option on each. As your sister did not want to eat the main course option, the full Vegetarian Menu was offered, at no additional price. It was explained to your sister that she could order off this menu for the same price as the Fixed Price.
As you rightly point out, the kitchen decided to add mushrooms to the Vegetable Curry without advising the waiting staff. This is something that is regrettable and something that we will learn from.
With reference to your well done steak, when pointed out that it was less well done than you like, the Assistant Manager immediately offered to take it back for further cooking. This offer was declined.
As way of an apology you table was served complimentary desserts and given a 10% discount off the whole bill.
I am sorry that you felt we did not cater to your sisters needs. We try to be as accommodating and as flexible as possible, hence offering your sister a full list of alternative options for no additional cost. Unfortunately this was undone by the kitchen trying to enhance the dish by adding mushrooms.
I do hope that you reconsider your decision about returning. After so many years of celebrating special occasions at Monty’s it would be a shame for one negative experience to put an end to that.

With regards
Jeremy Shaw
Owner/Manager
The George Hotel & Monty's
Cheltenham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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