Overall, my stay would have been fine if it was not for an unfortunate incident made worse by incompetent barstaff and management. A bar person decided to move our jackets and drinks from a table in the bar whilst we were outside having a cigarette to make way for other customers, even though we had planned to have a meal in the restaurant, and as they were not ready for us, they asked us to wait in the bar. Upon my return, I nearly had a heart attack when I realised that they were gone. I panicked as my jacket had my personal possessions in it. Other customers in the bar had to tell us where had been done with them. When I complained about this, I was offered no absolutely no apology for this, I still cannot believe that someone would move jackets and drinks, I would never dream of touching somebody's personal possessions. It was pretty obvious that we were sitting there. The staff including the manager were completely unapologetic and tried to make out that there was not a problem with what they had done, and indeed that there was no problem and I should just shut up and go and sit down. Not what I would call customer service.
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