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“Amazing Hotel”

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Wyck Hill House Hotel & Spa
warwickshire
Level 4 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Amazing Hotel”
Reviewed 4 May 2012

On arrival we were met by a very pleasant young lady, we were checked in very quickly, we asked for a menu and an ice bucket and champagne glasses, they were delivered to our room just as we were opening the door, our hotel room was lovely and spacious, we had dinner in the restaurant which was very nice and the waiter was very pleasant and easy to talk to, unfortunately, we didn't have time to visit the pool, will definately return..

Room Tip: we had room 18, we were happy with this, the view was on the car park, maybe ask when you book for a...
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  • Stayed May 2012, travelled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank finualakelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (376)
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English first
Manchester, United Kingdom
Level 6 Contributor
223 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 2 May 2012

Ok the positives first, a beautiful building, a real English country house hotel, and great friendly checkin with no wait. Lovely wooden library for reading the papers and picturesque lawns/views out over the Cotswolds from the terrace. It's in a great locations for exploring Broadway (make sure you do Broadway Tower - you can see 13 county's from the top), Chipping Norton (Badgers tea room and Robert Welch cutlery are a MUST), Chipping Campden (defo go to The Lamb Inn).

However...we weren't staying the actual hotel, we were in the orangery which isn't even adjoining the main hotel building, it's a short walk up some lawns, and this is totally soulless and anonymous. The furniture in the rooms is black teak, talk about dated! We were even given a room of the wrong side of the corridor, so had no terrace outside the room. The bathroom was a pure white jail cell, really not impressed! There was a problem with the tv and when then "technical person" arrived I had to instruct them on what to do to fix it!

Had the £39/head meal on the first night which was really nice, picked a middle of the road white wine which was great. Quality of service was a little bit lacking towards the end of the meal, ie we were left in a quiet soulless restaurant with no other staff and one other couple.

My partner and I both had a HBS massage which was very good. We were asked how firm we wanted it and boy did we get it! That's praise by the way not a comment, the only thing against the spa area is that it's not clear where the (free) steam room is...and the walk down there in a dressing gown, outside, put me off.

The one word that sums up breakfast is shambolic. Whilst the food is nice, it can take its time to arrive, and the service is from 100% non English staff who run around ineffectually not smiling. You eat to a chorus of "excuse me where's the xyz we ordered?". Some delay can be accepted - for fresh cooked food - but staff who look grumpy cannot. One example, I asked for some honey, the girl actually huffed out loud at me then turned on her heels never to be seen again...and no I didn't ever get any honey.

Everybody would want the receptionists job, they sit around doing literally nothing, we realised this is why they look so happy!!! Congratulations girls on a really cushy number....

With a room in the main hotel, and good breakfast service, I would definitely give a 4 star instead.

Room Tip: Make sure you get a room in the actual hotel building itself, so NOT the Orangery, and possibly not...
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  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank OrgasmicCry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, Devon, UK
Level 5 Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 April 2012 via mobile

Really liked this hotel with its slightly quirky historic feel and lovely setting.
Stayed in the orangery which is a separate outbuilding a stones throw from the main building.
Rooms modern and pleasant enough.
Breakfast was good.
Hotel is a 7/8 minute taxi ride to stow on the wold which has plenty of nice restaurants.
Would recommend.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2012

My partner and I had a wonderful stay here last weekend, we had an amazing room in the main house - room 128 which was huge with beautiful views. My parents were also staying in room 126 which was just as lovely. We had fantastic service throughout our stay particularly at dinner and the food always blows us away! The only little thing is that we think there needs to be a permanent member of staff at the bar so that it is not left unattended, with people waiting, for any length of time. Our stay was over far too quickly and we can't wait to return to Wyck Hill House.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Honeymooners1825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birmingham england
Level 6 Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 20 April 2012

We recently spent a 2 night spa break at Wyck Hill. Our garden room, number 17 was a beautiful, light, large and airy room on the first floor, with magnificent views across the rolling countryside. HOWEVER! beware the bathroom. We were warned when we checked in that you must mind your head on entering the bathroom. There is in fact a suspended boxed in unit, presumably hiding a water tank that catches you just at forehead height if you are of average height- 5'8 or taller. If less than 5'4 you won't have a problem. But it is dangerous, particularly when wandering in during the night. We could have asked to change rooms, but the room itself was lovely. I would not want to spend a week with that bathroom though. The food in the restaurant was excellent and an amuse bouche was served both nights. Apart from the fish of the day, the menu did not change, so again if there for several nights you might want to eat out occasionally. The staff were all most pleasant and helpful. The only downside of this lovely country house was the bar, which was dark, stark and unwelcoming. It had a 60's style bar front with a dark brown studded pvc panel. we had to wait for the barman to appear - presumably from somewhere more cheerful! We weren't asked if we wanted another drink as he disappeared again shortly afterwards. There were a couple of people in the bar, but the furniture was dingy and uncomfortable and not what you would expect from an otherwise excellent hotel. Let's hope it's next on the list for refurbishment.

Room Tip: Garden rooms are within the main house. The Orangery & Coach House rooms are annexed, so you cou...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sylvia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amersham, United Kingdom
Level 5 Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 18 April 2012

We stayed here for a 3 night Xmas break and we thought the hotel was great. We were allocated a table for dinner for our whole three night stay, which was a great idea, because you didn't have to worry too much about arrival time. Actually, we lucked in and were given a table in the orangery with a view of the countryside, but all the tables were well placed, except perhaps the one just inside the main door!

The service was attentive and the food was good, although the fish we had for Xmas lunch was a tad on the dry side.

My one big gripe was the dreadful piped music in the dining room - breakfast AND dinner! The Xmas songs (not carols, mind) were ok when we first arrived, but began to pall a bit by the third day. For our last breakfast, however, they were playing Frank Sinatra on a loop, and it was simply appalling. I filled in their questionnaire mentioning this - what on earth is wrong with silence? Or alternatively something soothing in the background if hotels MUST play piped music. But three days of Xmas songs followed by Frankie was almost too much to bear and rather spoiled an otherwise pleasurable stay.

But one thing I should mention especially about the service at this hotel. In their library they had a reproduction of an old book written by one of my antecedents, and they happened to have two copies of it. When I asked the manager where I could get a copy, he looked into it and instead of giving me details of where to buy it, he gave me the second copy with compliments! Wow! Very much appreciated I must say and unexpected too. Many thanks

Room Tip: We had one of the garden (cheapest) rooms, but were lucky enough to get one on the second floor with...
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  • Stayed December 2011, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanetWalf0rdOBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level 5 Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 April 2012

We popped in here for lunch last week Just a simple bar lunch but the oak panelled bar and the the period furniture, the ambience and pleasant staff made it a place to remember. The thing is you can spend the same amount of money (under £20 for 2) and more, in much worse surroundings. And there is a nice walk in the grounds with good views.
Can't see why people ever want to take lunch in naff overpriced high street cafe's and bland franchise restaurants when this kind of place is around. Most people would not dream of calling at a good country hotel to eat but our experiences show that they are good value for money and classy to boot.

Room Tip: Didn't stay.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Service
Helpful?
Thank waywoodwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyck Hill House Hotel & Spa

Property: Wyck Hill House Hotel & Spa
Address: Wyck Hill | Gloucestershire, Stow-on-the-Wold GL54 1HY, England
Region: United Kingdom > England > Cotswolds > Stow-on-the-Wold
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Stow-on-the-Wold
#4 Romantic Hotel in Stow-on-the-Wold
#4 Family Hotel in Stow-on-the-Wold
Price Range (Based on Average Rates): £
Hotel Class:4 star — Wyck Hill House Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Wyck Hill House Hotel Stow-On-The-Wold
Wyck Hill House Hotel And Spa
Wyck Hill Hotel
Hotel Wyck Hill
Wyck Hill House Hotel & Spa Stow-On-The-Wold, Cotswolds

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