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“Best hotel experience” 5 of 5 bubbles
Review of Wyck Hill House Hotel & Spa

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Wyck Hill House Hotel & Spa
Loughton, United Kingdom
1 review
“Best hotel experience”
5 of 5 bubbles Reviewed 16 July 2013

My friend and I stayed for 3 nights a couple of months ago, and we cannot praise this hotel enough. Our room was upgraded on arrival to a wonderful large characterful, almost a suite size room, with wonderful views. The breakfasts and dinners we looked forward to were perfect with little added taster courses from the Chef. Although there was not any refreshments in the room, we were able to order pots of tea etc at any time (24 hrs!) and at no extra cost, and far better than a kettle and sachets. Also included was a cream tea; not tiny finger sandwiches and bite size cake pieces, but a full 3 tier tray. The staff were extremely friendly and helpful too, so we really were made to feel so welcome. We have stayed at many hotels and guest houses in England etc, and both of us thought this was the most enjoyable. I was just about to find another hotel in the same chain but felt I should write a review on Wyck Hill House Hotel (I don't normally). We did not use the fitness centre due to a busy trip.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank christine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,356 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (363)
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English first
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 July 2013

This is the second time we've stayed at Wyck Hill House and we weren't disappointed. Rooms are spacious and big still have cost feel. Breakfast and Dinner are a real highlight- and would definitely recommend. Receptionists are helpful and friendly. Would definitely think about coming back in the future.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UkMo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 13 July 2013 via mobile

Hotel is in a excellent location , with lovely views, we were allocated room 11 in the extension to the main hotel which was one of the best and biggest we have ever stayed in, we booked half board , food was excellent but very limited to three choices for starters and main meal which we coped with on our first night, but same menu again next night this is not very good for this class of hotel, another thing I was disappointed with the bar again very limited and bad service the waiter tried to replenish our drinks in the same glasses , but all in all we had a great time and will return

Stayed July 2013, travelled as a couple
Helpful?
Thank 186466Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 12 July 2013

Unfortunately the room was not worth the price at all and I was really disappointed.

The room temperature was constantly over 30 degrees. We opened the windows and were hoping for a breeze, due the room was in a hidden place, there was no air circulation at all.
The lock at the door was fallen down. A screw falls out from the attachment of the bed. The toilet seat was broken and not proper attached to the toilet. The table between the two chairs in the sitting area wasn’t attached properly and glass top tipped over.

We were told the hotel was fully booked and there is nothing they could do, which was a real shame.

I was really looking forward to the weekend, but the room condition was a nightmare and we left early Sunday morning with £125 less in our pockets and big disappointment in our face.

After contacting the hotel by email and explaining my stay at the hotel, they are ignoring me. I have not received one single email or a phone call. No apologize, no thank you for your email, nothing.

I would not recommend this hotel at all. Rooms are terribly poor and service is not existing.

  • Stayed June 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Jasmin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 11 July 2013

We booked at the Wyck Hill House Hotel & Spa and also suggested it to friends after we saw the beautiful setting, rooms and location on the internet. After the raving reviews we saw we didn't mind paying a bit extra for the treat of staying here. But we were very disappointed when we arrived. They booked us into a tiny room, not looking at all like the one we booked through booking.com. We complained about the room and were given a new room but although a bit bigger, wasn't the 5 star luxury accommodation we were looking forward to. Our friends arrived a day later and also had the same experience. For the same price they lived in central London, the room they were given at the Wyck Hill Hotel and Spa, was almost have the size. Word around Stow was the same. At the restaurant we ate, the owners said a lot of people have been complaining about the Hotel, especially if you booked with one of the major online booking sites. We were very disappointed with our 3-night stay here.

  • Stayed June 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Ilze M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
163 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 10 July 2013

The hotel is built around an 18th century country house. It was privately owned until after WWII when it became a hotel. The current owners have had it about three years. There is a newer annex attached to the main house and two clusters of outbuildings that also house guests, a coach house and the orangerie, where we stayed. Our room was large, clean and modern. We booked it through trip advisor as a standard room. The orangerie also has rooms with patios, undoubtedly more expensive. The advantage of the orangerie is that the rooms are on the gound floor and parking is very close. The disadvantage is that it is several hundred feet to the main building and restaurant, inconvenient if the weather is wet.

The main building has a bar, an attractive library/parlor and the restaurant, nicely situated in a new conservatory. This offers views of the grounds, with lots of rabbits in the evening. The kitchen is good. One night we shared a smoked duck breast with chutney, and had sea trout and sea bream, both with flavorful accompaniments. Another night we had beef and poussin, also with good additions. At breakfast, they had one of the best black puddings we encountered. The staff was friendly and professional and it was a good stay.

The hotel is several miles outside of Stow on the Wold and a nice location from which to visit the Cotswolds. We would not hesitate to stay again. We did not use or even look at the Spa facilities

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tom O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2013

Me and my boyfriend just got back from 3 nights stay in Wyck Hill House Hotel & Spa. We have taken advantage of a special Sunday to Thursday offer which included afternoon tea or Champagne and chocolates on arrival and 3 course meal for every evening of our stay. On our arrival we have been upgraded to one of the Coach Houses room which one very spacious and cool from the garden room originally booked (it was part of the deal as well - complimentary upgrade if available). As I am 8 months pregnant I have asked for a fan in the room and it was done without any problems. The place is beautiful, views are stunning. Breakfast was great, dinner was nice the only thing could be improved is a set menu. We had the same set menu for 3 nights and with only 3 choices from starter, main and dessert. However, we have been told that we could choose from A la carte menu but there was nothing really that I fancied. We were really please with the customer services at the Wyck Hill House, everyone was eager to help and made sure we had everything we need. Any request we had was dealt immediately and very efficient so that made our stay even more enjoyable. Location is close to all major little towns of Cotswold. We would definitely stay here again and recommend our friends. One small thing is that the prices for drinks were way too expensive, but otherwise 5 star stay :)

Room Tip: We stayed in the room 54 in the Coach house - it is very spacious, and has a massive bathroom with j...
See more room tips
  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zhanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyck Hill House Hotel & Spa

Property: Wyck Hill House Hotel & Spa
Address: Wyck Hill, Stow-on-the-Wold GL54 1HY, England
Region: United Kingdom > England > Cotswolds > Stow-on-the-Wold
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Stow-on-the-Wold
#4 Romantic Hotel in Stow-on-the-Wold
#4 Family Hotel in Stow-on-the-Wold
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyck Hill House Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Wyck Hill House Hotel And Spa
Wyck Hill House Hotel Stow-On-The-Wold
Wyck Hill Hotel
Hotel Wyck Hill
Wyck Hill House Hotel & Spa Stow-On-The-Wold, Cotswolds

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