Having accepted an Amazon offer for a 2 night stay, we decided to take advantage of it during the weekend between Christmas and New Year. The offer was for a double room, but there was only a Coach House room available at a £20 supplement per night.
Our room was large and warm, with a very comfortable bed, tea and coffee making facilities and complimentary biscuits each day. The ensuite was warm and functional.
The "easy" chairs were not easy at all, and if we had decided to stay in and watch a bit of TV, then I don't think it would have been a very comfortable experience. The lighting was extremely poor which made reading difficult. The curtans were badly hung, and one was ripped all down the edge. The stable door from the courtyard kept sticking on use, which was probably as a result of the recent inclement weather. The tiles on the bathroom floor were cracked and it appeared that someone had done a "bodge-up" job on tiling round the outside of the bath.
It is evident, therefore, that some general maintenance, upgrading and TLC is required.
We decided to have a meal in the restaurant the first night. Whilst the food was delicious (and very expensive), the portions were very inadequate and we left the restaurant having had a 3 course meal, feeling far from replete. Not that we are big eaters by any means!
At breakfact on our first morning, we made our choices from the cooked menu. When it arrived, the grilled tomato was cold (not even a hint of warmth), the back bacon was cooked in such a fashion that the "tail" end was tucked under the meaty end, rendering that part of it uncooked and the poached egg had a slightly uncooked white in the middle. It was just about edible. The toast which had been brought out at the beginning of the breakfast, was piled up on a plate, so that it was damp and inedible by the time we were ready to eat it, so was sent back to be replaced with fresh. Toast should be served in a rack, standing upright to allow the steam to escape! Needless to say, we skipped the cooked breakfast the following morning.
This review may seem very critical, however, hopefully some notice will be taken of it by the management in order to improve matters. On a positive note, the staff were generally polite and helpful.
Therefore, it was disappointing - a beautiful Cotswold building with fabulous surroundings in one of the most sought after areas in the UK - let down by fundamental issues as mentioned above.
We certainly do not consider it worth the full price and will not be booking another stay at this hotel.
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- Also Known As:
- Wyck Hill House Hotel And Spa
- Wyck Hill House Hotel Stow-On-The-Wold
- Wyck Hill Hotel
- Hotel Wyck Hill
- Wyck Hill House Hotel & Spa Stow-On-The-Wold, Cotswolds