Had a lovely large room in the garden wing with a huge comfy bed, very impressed as this was a standard room. Only minor gripe would be that there were no biscuits on tea /coffee tray ,the room was nice and warm but there didn't appear to be any air - con which was surprising as the room was in a new extension, so could be an issue if we ever have a hot summer.
Had an evening meal in the hotel restaurant which was very nice had a lovely fillet of beef which unusually didn't incur a supplement which makes a change.The only problem was the service which was very slow it took nearly 3 hours to have a 3 course meal and we didn't have coffees, the restaurant was very busy as it was a friday night so when we visit again we'll avoid the weekend.
The following morning we ordered breakfast in our room but recieved no cutlery or coffee cups but this was quickly sorted when I phoned reception and they removed the service charge without me having to ask. The cooked breakfast was a little disappointing as tho' very nice there wasn't alot of it with a quarter of a flat mushroom 3 small slices of sauteed potato and 1 small sausage and a bit of bacon & scrambled egg.
Overall we did enjoy our stay and will hopefully return I think the service was a little bit lacking as the hotel was full and very busy so could probably do with a few extra staff eg there was only 1 member of staff manning the hotel bar on a friday evening so had to wait quite a while to get served. All the staff we met were very good,helpful and friendly so I think some of the service issues were due to a lack of staff at busy times and not the quality of staff.
To make this hotel perfect for us it's Spa could do with having a pool and jacuzzi - just a thought!!
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- Also Known As:
- Wyck Hill House Hotel Stow-On-The-Wold
- Wyck Hill House Hotel And Spa
- Wyck Hill Hotel
- Hotel Wyck Hill
- Wyck Hill House Hotel & Spa Stow-On-The-Wold, Cotswolds