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“Way way past its best”
Review of The Imperial Hotel

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The Imperial Hotel
Ranked #6 of 7 Hotels in Stroud
Reviewed 22 July 2012

We booked into the Imperial as we had a wedding nearby so just wanted a place to stay on Saturday night. We checked in on Saturday afternoon to quickly change before heading for the wedding. We were greeted by a nice lady, asked to pay up front and directed to our room.

As soon as we entered, we noticed the buzz of the extractor fan. Really really loud and no way of turning it off. We went back down to reception and thankfully, were given another room. The lady said "I thought that had been fixed". Maybe someone should have checked. The second room was quieter but not great. The toilet role holder was hanging off the wall, the toilet would only flush after repeated atempts, the furniture was the most basic cheap pine and there was still a noise coming from an aircon outside the room. The view was also shocking; it is a city centre hotel so I don't expect much but they could at least clear away the pile of rubbish.

When we returned from the wedding, we were struck with just how hot the room was. No heating was on so it was a bit of a mystery. We would have opened the window but the noise from the nightclub/pub was loud enough anyway.

Breakfast was also not great. The usual selection of things but the ready made tea was like dishwater and being asked "what breakfast would you like" without any menu or any options was very odd.

All this would have been annoying for a £70 or even £60 room but for £130, it was terrible. Maybe for the price, I should have asked for champagne and smoked salmon for breakfast.

Room Tip: If you can get a room for £50, it might be worth it for a night.
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  • Stayed: July 2012, travelled with family
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Thank ChelseaSimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 - 169 of 209 reviews

Reviewed 16 July 2012

We stopped here for one night on our way to Cornwall from Scotland. After we checked in we went to our room which was quite noisy as it was on the outside wall next to the Weatherspoons next door. One of the staff came to our room and offered a room change as there was a twin available. We were reasonably happy with what we had as it was very late and the pub would be due to close but we changed anyway. The rooms were very clean and en-suite had obviously just been re-furbished. My only real complaint was the beds. The were very soft and springy mattresses which resulted in me wakening through the night. The room door lock also didn't seem very secure. The real highlight was the food. The breakfast was excellent with a full cooked breakfast with the choice also of cereal, yoghurt fruit etc, with toast and tea or coffee. The downstairs areas were very nicely decorated also. Would i stay again...maybe.

Room Tip: I think the closer to the hotel entrance you get, the better sleep you will have if you are an early...
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  • Stayed: June 2012, travelled as a couple
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Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

Impressive building and interior. Very well furnished and friendly staff. Our room was large and airy, good sized bathroom as well. Pity the firedoor outside the room wasn't damped as it slammed very loudly every time someone went through. The downside of the hotel was the station car park out the front. Late evening, people collecting cars after a night out were very noisy. Rather spoiled the stay.

Room Tip: Avoid room 108. Next to the fire door.
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  • Stayed: July 2012, travelled as a couple
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Thank Melec57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2012

as i was working in the middle of stoud position was very good i didnt really like booking in at the bar as a single woman but it was quite so not too bad. the room had been refurbed and althoiugh it was old pine furniture it was very clean bathroom very good, housekeeping had cleaned the bathroom very well although it looked as though they had forgotten to hoover the carpet breakfast was good i overlooked the station but had no problem with noise nice and warm!

  • Stayed: April 2012, travelled on business
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Thank naturopath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

I stay in this hotel quite often and I am always very pleased by the friendly and hospitable attitude of the staff. The rooms are always very clean and due to a recent upgrade very comfortable.The Thai restaurant connected to the hotel is good.

Room Tip: Try to avoid a room at the front overlooking the car park.
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  • Stayed: April 2012, travelled solo
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3  Thank Kenneth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

Stayed in a triple room with 2 friends on a 60th Birthday golf weekend at nearby Minchinhampton. Arrived to find the free parking not available due to a childrens birthday party going on in one of the function rooms, paid for pay & display and told I could move my car later in the evening but still no places so had to call station car park to book parking for the second day as I was fearful of getting a ticket. Very good location for Stroud station, and I must say its a lovely Cotswold stone building. We checked in with reasonable ease in the bar area and went to our rooms. They seemed ok on the surface although a little tatty in places. The TV did not work, no TV remote control and when turned on, no signal for any channels, probably a pre-digital switchover set, they should just take it out the room if it doesn't work. I wanted a hot bath but the water was coming out scolding hot, and the cold tap did not work, seemed like it was glued closed. Quite shabby really around the edges particularly in the bathroom, but it served its purpose ok, at the end of the day we were an all male party of varying ages so we probably weren't going to get the best of their rooms. The breakfast I thought was pretty good, a few moans from the lads about the cheap sausages but generally hot, well cooked and a pleasant surprise. If you didn't want cooked breakfast, their were pastries, fruit, cereals, yoghurts, juices, all very nice really. £120 for the room including breakfast for 3 persons, I felt it was possibly a touch overpriced for the quality of our room (208). A little more attention to detail and it could have been a much better score really, I could not blame the hotel for my parking issue, that was purely down to it being busy. The lack of cold water tap working in the bathroom is not really good enough, nor is the lack of a working TV, but generally on the whole it was ok. If I stayed in Stroud again, I would probably look elsewhere first but I would not rule out a return to this hotel as it was ok, hence my review title.

  • Stayed: October 2011, travelled with friends
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Thank Daftbrummie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

The hotel has been refurbished, but the rooms are clean but a bit scrappy. There was no headboard on our bed. Towels were a bit skimpy.
Breakfast was a mix of help yourself and waiter service. Staff are friendly and helpful, but the hotel suffers from its loaction - next to a Wetherspoons. Then people wandering past the station late at night, shouting.
Quite expensive for what we got. OK - just

  • Stayed: September 2011, travelled as a couple
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Thank PetiteBonApetit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Imperial Hotel

Address: Station Road, Stroud GL5 3AP, England
Region: United Kingdom > England > Cotswolds > Stroud
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #6 of 7 Hotels in Stroud
Price Range: £69 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Imperial Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
The Imperial Hotel is situated in the centre of the Cotswold town of Stroud amidst beautiful countryside views. Recently renovated with bright, modern furnishing, The Imperial Hotel was once a coaching inn and was built over 300 years ago. It still retains many period features throughout the hotel. All 23 rooms at The Imperial Hotel feature private en suite bathrooms, TVs, hairdryers, and tea and coffee-making facilities. Full English breakfasts are available to guests each morning. The Imperial Hotel Thai Royal Orchid Restaurant serves a traditional Thai menu. The hotel also offers a range of wines, real ales and single malt whiskies. A traditional afternoon tea is served every day from 12:00 until 5:00 pm. Pre-booking and pre-payment is essential. There is a spacious 3 bedroom apartment for hire in the premises. Stroud is situated in the Cotswolds surrounded by beautiful countryside, rivers, streams and wooded valleys. Stroud Railway Station is immediately next to The Imperial, and the nearby M4 motorway is easily accessible. ... more   less 
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Also Known As:
Imperial Hotel Stroud
The Imperial Hotel Stroud, Gloucestershire

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