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“Really great budget hotel, good location and friendly helpful staff”

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Premier Inn Stroud Hotel
Ranked #4 of 7 Hotels in Stroud
Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Really great budget hotel, good location and friendly helpful staff”
Reviewed 31 August 2011

We stayed here for two nights as we were going to a wedding in the local area. My parents who are in there 70's had a standard room and my husband and I who have a 5 month old baby had a family room. The rooms are what you would expect from a budget hotel - basic but clean and functional. Our family room was more spacious than I was expecting which was a positive. The hotel had provided a cot bed (one of the playpen style ones which was modern and clean) as well as some extra sheets/a few nappy bags and a smaller pull out bed on the floor which we didnt actually need but would be useful for a family with an older child. The bathroom didn't have any natural light but again was clean and quite spacious and the shower was a decent Mira shower. The brewers fayre pub/restaurant is attached to the hotel and we had dinner and lunch in here and both times it was again what you would expect, a good selection on the menu of typical pub grub food and was actually really nice. Compared to the cost of breakfast in some hotels the price for a full cooked breakfast was very reasonable. The car park for the hotel is at the back of the building and there was plenty of space and no additional charge for this. You are right next door to a large Tesco's which was handy for us for some bits and bobs for our little girl and across the road is a really lovely park with a duck pond, lovely old mansion in the grounds, putting green, bowling green, tennis courts, children's play area, and a leisure centre at the top and it all was really well looked after and well used. It was nice having some green space so close to the hotel given alot of budget hotels are quite often just off the motorway. I think what made it for us though was the staff. I think some budget hotels can be pretty souless but every member of staff we encounted from reception, to waiting staff and cleaning staff were really friendly and chatty. We asked for a few things like a highchair to be delivered and it was there in our room within minutes. I felt like we were noticed as individual guests and nothing was too much trouble for the staff. The only minor thing we noticed was there was some outside noise as people left the restaurant/pub around 11/11.30pm. There wasn't any loud music or anything like that it was more just people talking loudly as they came out and our room (no 26) was right over the front so bound to be prone to that. My parents room overlooked the car park and they did get some noice from cars/bikes being ridden around the tesco car park after hours. My Mum mentioned this to the receptionist and she called the Tesco manager about this. This is a problem they are aware of and are working on but in truth neither noise was unbearably loud or enough of an issue to ruin the stay in anyway. Would definitely go back and stay here again if we had a need to be in the area again. Price wise it was really good. Given we were there on the Sunday/Monday of a Bank Holiday weekend, for a standard room and a family room, for two nights it total came to £216 which I thought was really reasonable. This was booked via their website well in advance of the trip. Oh and one last thing it is only a low building so only one floor (I think) but there is no lift so you need to be ok with a few flights of stairs.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LisaJ087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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385 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2011

I went to stay in storud for a wedding on the 19th of August, with my boyfriends family. At the start the hotel seemed alright, but not brillliant. When we checked in i noticed the carpet at reception is worn out , faded and dirty. Before we went to our rooms, the receponist had to check the rooms was clean, i wasn't impressed. No one took us to our rooms. Trolley carts left in hallways which are narrow as it is to get through let alone with that in the way. As i went in the room, me and my boyfriends sister didn't notice anythink to wrong to start with, as we got in, got ready for the wedding and went within an hour. It was when we came back that evening, i noticed things. Im absolutley disgusted with fact there was toe nails on my side of the bed, no air condition, just a noisey fan, holes and stains in sheets, which are apparently aloud and are standard hotel policy, not proper duvet covers, beds not made properly, not enough condiments, why is the toilet roll holder that far away from the toilet u have to stretch over for it, shower switch broken n fell off when turnig on and off, wash despencers are hard to push and don't let out much shower gel, so you got keep pushing the despencer, poor grouting and tilling, dirty taps and sink hole. That was room 24, When we went for breakfast next morning I had yet more problems, the waiter was just anoying, came over lots but to close together coming back, my fry up was nice, but my egg wasn't cooked, when i asked for another it came back as a fried egg not poached, breakfast shoud be included with room price not on top, internet is not free, when i complain and took someone to my room, she didn't beleive it was unclean, in said she could change rooms, but i explained 3 times, we didn't notice things casue me n bf's sister were busy getting ready for the wedding. So by thetime we did noticed it too late to change the rooms we did get a refund for the room, far to expensie for 1 night. Ive stayed in travel inn in london for 4 days and 5 nights for the same price you charged for 2 rooms for 1 night. Everythink was 10 times better then yours. Will not be staying here again. Just felt dirty and uncomfortable. sorry but this cannot be shortened to 50 characters minimum.

Room Tip: check rooms at the start, chefs need traing on cooking and timing,
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Anna1987_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Social Media at Premier Inn Stroud Hotel, responded to this review, 15 September 2011
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 August 2011

Excellent greeting at reception. All staff helpfull and cheery.
Bright and clean bathroom but small and dark bedroom. Bedside lights so dim as to make reading impossible.
Room decor an eclectic mix of decades, starting with 70's.
Dining area stunk of frying food.
Breakfast was buffet style with a good selection of foods to choose from. Cooked breakfasts to order.
As we only paid £29 for the room we didn't ask to be moved, but if we had paid more I would have asked to see another room.

Room Tip: There are several extensions to the hotel, so some rooms may be bigger than others.
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank NomadDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 23 August 2011

Having stayed at Premier Inn on many many occasions I was very surprised by the quality of the room. The bed was "THE WORST" I have ever tried to sleep in. It was two singles pulled together, so you slept on, what felt like, a metal bar right down the middle of the bed. So sleep, before a very important meeting was virtually impossible.
The mold in the bathroom & round the windows, was not very pleasant, just bearable, but that bed!!!!!! The silicone round the taps & bath, could have been done better by a three year old & the chrome had peeled off the handles.
£62 for a couple of "uncomfy" hours sleep Is not, in my opinion very good value.
On telling reception, I was told "sorry about that". So much for "A Good Night Guaranteed". I bet Lenny never got a bed like that.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Social Media at Premier Inn Stroud Hotel, responded to this review, 30 August 2011
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2011

Had just arrived from Carlisle 5hour trip to find the water was off till 5pm our room 29 was very warm and noisy due to the room being above the exhaust fans for the restuarant these are on from 0630 till 2200 The staff gave us a large fan and shut the secondary windows to shut off the noise thus no ventilation Other than that the staff did all to make it a pleasent stop over

Room Tip: Are there any other rooms as noisier as no29 ?
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jock01276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dover, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2011

I have stayed at this hotel at least 9 times every year since 2002.The staff always give you a freindly welcome.The breakfast is always good.I would only have 3 slight criticisims.Sometimes in the summer some of the rooms can be slightly too hot and the tv in some rooms are too small and the reception is not always too good.Also the fact you do not get free wifi big letdownOn the whole though excellant value and freindly welcome

Room Tip: If you can ask for room at back as can be noisy at front in summer because of beer garden
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  • Stayed March 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mtb1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, Devon
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 July 2011

We stayed here last year and came back because we enjoyed it. Restaurant on this occasion did not give us good service as we had to wait 45 minutes between 1st and main course, with others who came in after us being served before us. We had been forgotten. However supervisor apologised, offered free dessert, and quality of food was fine.
There was a fan in the room as the weather was hot and sheets were offered instead of the duvet if we required.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank graunty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Stroud Hotel

Property: Premier Inn Stroud Hotel
Address: Stratford Road | Stratford Lodge, Stroud GL5 4AF, England
Region: United Kingdom > England > Cotswolds > Stroud
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Stroud
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Stroud Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
A Grade II-listed building in the heart of the Cotswolds, with Stroud's Farmers' Market market nearby ... more   less 
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Also Known As:
Premier Inn Stroud Hotel Stroud
Stroud Premier Inn
Premier Inn Stroud Hotel Gloucestershire

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