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“First Class Service!”

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The Hare and Hounds Hotel
Ranked #3 of 6 Hotels in Tetbury
Certificate of Excellence
Chepstow, United Kingdom
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“First Class Service!”
Reviewed 13 January 2014

We stayed at The Hare and Hounds for a celebration birthday, what a pity it was for only one night! Our very spacious room was excellent with a lovely view across the garden........the Molton Brown toiletries were a real treat as was the bed which was exceptionally comfortable. 10 out of 10 to the staff, their friendliness and attention to detail, especially at dinner, was very welcome. Breakfast was excellent. Would highly recommend.

Room Tip: Room 21 was very quiet.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Ras2914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harehounds, General Manager at The Hare and Hounds Hotel, responded to this review, 30 January 2014
Thank you very much for your recommendation. I am delighted that you enjoyed great service from our staff, they are a dedicated team and we are very lucky to have them. We all hope to have the pleasure of welcoming you back in the future.
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1,038 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (288)
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London
Level 4 Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 January 2014

My partner and I enjoyed a couple of nights here over the Christmas holidays. We took our dog with us (to book a dog friendly room you will need to contact the hotel directly) we were surprised to find that we could pretty much take him everywhere with us (apart from the Beaufort Restaurant) they even set up tables in the lounge area for breakfast so we could bring him with us. The staff are so friendly and helpful. Nice sized rooms, very clean, its a beautiful hotel.

The National Arboretumis a 20 min walk away, definitely worth a visit. We plan to visit this hotel again with friends some time over the summer!

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
1 Thank N_82_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harehounds, General Manager at The Hare and Hounds Hotel, responded to this review, 30 January 2014
The staff and I are all very pleased that you enjoyed the hotel's hospitality. It was a pleasure to accommodate you and your dog for Breakfast in the lounge, we very often find that is a great way for guests to fully enjoy their time away with a much loved pet.
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Malvern, United Kingdom
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 January 2014

The hotel room was lovely and is ideal for a stay with a dog. However, there is no bins to put dog poos anywhere on the site . There are so many lovely walks around which makes it an ideal place of to stay with Dogs.

We had a snack in the Jacks Bar but was not a particularly large portion despite the price. The chips were just large frozen ones so rather tasteless. We would have liked some soup but this was not offered after a certain time although it is on the room service menu.
The meal in the evening was poor and the wine was not cheap and not very good either. The breakfast was tired , the two little mushrooms were shrivelled up and everything had been standing around waiting .
It's crazy that you are unable to come out of the function room and not be able to access the main hotel lounge and reception without having to walk around outside of the hotel, as the only way is through the main dining room . Fine once everyone has eaten . The area outside the function room is sterile and could be made more comfortable with a few comfortable sofas and tables for those wanting to sit and chat away from the music. The DJ was awful as was the choice of music at times especially at the end of the evening when the music should be getting people up for final dances.

The internet is a waste of time even in the main hotel we were unable to connect to it and the mobile phone connection almost impossible in most places. So any important messages would have not have been received easily.

Not a cheap hotel but food and wine could be so much better.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dinglepoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harehounds, General Manager at The Hare and Hounds Hotel, responded to this review, 30 January 2014
Thank you for your review. I am pleased that you found the hotel dog friendly. We provide a dog walking map of our garden at Reception which has 3 dog bins clearly marked. There are also some pretty lanes around the area which are good for exercising dogs. The bar which is part of the hotel's function suite has often to accommodate a large number of wedding guests and as there are seven separate doors in that bar which have to be kept clear, it is neither safe nor practical to put chairs and tables there. I am sorry you did not enjoy the music. The DJ has done many successful events for us in the past, but of course , taste in music is very much a personal matter.
The organisers of the function you attended made a copy of our wine list available for those attending to choose their own wines, the hotel then supplied the wine which was requested.
Mobile phone connection can be difficult in this area because of the number of very tall trees.
I have bought your comment regarding the chips in Jack Hare's bar to Chef's notice and he is taking action to deal with this, so thank you for that obsevation.
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Bristol
Level 4 Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 January 2014

Enjoyed superb afternoon tea on New Years day. The library had been reserved for our party of 6 & this made the occasion extra special. The price was even better...excellent value at £10.95 per head. Go on give it a try.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank Helen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harehounds, General Manager at The Hare and Hounds Hotel, responded to this review, 10 January 2014
Thank you for your recommendation of our afternoon tea, I am delighted that you enjoyed the whole experience. It is rather lovely to sit in the warm Library with views of our beautiful, though probably rather wet and windy, seven acre garden.
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gloucestershire
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 January 2014

I went for dinner in 'Jack Hares Bar' (in the hotel) last night. The food quality was okay but our portions in all 3 courses were really small. We honestly left feeling hungry. We politely pointed this out to the waiter who agreed with us that certain dishes were tiny, but no apology was offered from anyone. This may be partly why the whole bar was almost deserted for the whole 3 hours we were there. Not a great night out !

  • Stayed January 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank TANGOGloucestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harehounds, General Manager at The Hare and Hounds Hotel, responded to this review, 7 January 2014
Thank you for taking the time to write a review. I have recieved a full report from Bar staff regarding a complaint and Head Chef has taken steps to resolve any issue of portion size. I am very sorry that you were not happy with the food you recieved, and am grateful that you mentioned it at the time of your visit. I hope you may decide to give the Bar another try in due course.
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Portsmouth. UK
Level 5 Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 January 2014

I had a couple of days leave owed to me so I thought I would visit my favourite Cotswold hotel again.
Upon my arrival I was informed that I had been given a complimentary room upgrade...... the room was superb with views over the gardens.
My stay was very peaceful and relaxing as the hotel was very quiet to the point where I was the only diner that night in the restaurant.
The dinner was truly outstanding, so much so that I asked if the chef could come out to see me so that I could thank him personally.
I will be visiting again in a couple of weeks time and am really looking forward to seeing everyone.

Room Tip: Try to get a room at the rear of the hotel overlooking the gardens.
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  • Stayed December 2013, travelled solo
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Helpful?
Thank UKAdmiral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harehounds, General Manager at The Hare and Hounds Hotel, responded to this review, 7 January 2014
Chef was both embarrassed and delighted to be called from his kitchen. Thank you, that was such a morale boost for him. We look forward to your next visit.
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Birmingham, United Kingdom
Level 4 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 January 2014

From the moment we checked in all the staff we met were so friendly and helpful. The room we had was delightful and extremely comfortable. We stayed in Juniper which was one of the silk wood rooms.
We ate in Jack Hares on our first night and enjoyed a very tasty burger with all the trimmings . Again the staff couldn't do enough to help and service good.
Breakfast both mornings was excellent and all tastes were catered for. Certainly set us up for the day.
We shared an afternoon tea which was thoroughly enjoyed by both of us. The scones were warm and delicious!
We had a lovely few days and would certainly return. Thank you to all the staff - you're great!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PBr00k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harehounds, General Manager at The Hare and Hounds Hotel, responded to this review, 7 January 2014
It is really good to hear that your experience at the Hare and Hounds was a pleasing one. Thank you for including your thoughts on Jack Hare's Bar, Breakfast and Afternoon Tea. I hope we may have the pleasure of welcoming you back to the hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hare and Hounds Hotel

Property: The Hare and Hounds Hotel
Address: Westonbirt, Tetbury GL8 8QL, England
Region: United Kingdom > England > Cotswolds > Tetbury
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Tetbury
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Hare and Hounds Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
A charming hotel set in beautiful gardens and woodland - ideally located with excellent road links to M4 and M5 motorways. The hotel offers 44 individually furnished bedrooms and suites. There are two spacious lounges plus a choice of dining. The elegant Westonbirt Restaurant offers a fine selection of dishes utilising seasonal and local produce wherever possible. The informal menus in Jack Hare's are also seasonal and are served in traditional pub surroundings. ... more   less 
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Also Known As:
Hare And Hounds Tetbury
Hotel Hare And Hounds
Best Western Tetbury
Tetbury Best Western
The Hare And Hounds Hotel Tetbury, Cotswolds

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