I will leave a separate review of the food/restaurant!
Firstly I must start with a positive. The staff we met during our stay were all lovely and helpful and really tried to make our stay nice, even under the difficult circumstances.
What’s important with a hotel is simple. A comfy bed, a decent hot shower and a good night’s sleep. That’s it; the rest is what adds value to an experience in my opinion. So with these reasonable expectations it’s such a shame to score a hotel so badly.
The style of the hotel is an odd mix of generic modern and dull. You feel that in such a lovely area, it should offer some character, but there is nothing at all. The art work in the halls and rooms is awful block colour canvas stuff, none art just wall filler stuff... just nothing of the beautiful area, history etc. Nevermind…
The room was mostly clean, but dated and rough in places. The bed was two twins pushed together, and it felt like it. The bed was not comfy and the pillows were the worst I have come across for a long, long time. Wafer thin and no spares in the wardrobe. A very thin quilt on top, literally 1/2 inch thick. An awful brown, stained and crumpled linen strip across the bed – yuk. For decorative purposes? Basic tea and coffee, Tetley bags and little uht jiggers, all pretty basic generic travel lodge stuff.
The main problem with our room was the awful noise. We were room 16 and above a boiler room (i can only assume). The noise was very loud, audible above the TV, and there was a mild vibration to the corner of the room and bed. The staff did try to help, I called about 10.30pm and was told that the noise was from an exhaust and they would shut it off. The staff member was very kind and also suggested we could move room if it didn’t work, to let her know. Still awful noise at gone eleven I rang her back and asked to change room, to the only other room they had available. When we visited the new room, it was less noisy, but had a loud whistling boiler/radiator pump noise! So I said perhaps we were as well off staying where we were! Not much point moving from one noise to a different one! However trying to sleep on the hard bed, with wafer thin pillow and the noise was too much. I was sooo tired but couldn’t sleep. I would liken it to sleeping on an airplane. We finally decided after Midnight to switch room, and I took my pillows too, the total of four was just enough and trotted off down the corridor to the other room. We had a very poor night’s sleep, even though the bed in the new room was slightly more comfortable. We woke exhausted and tired eyed. Upon returning to our room at 7.30am the radio alarm clock was screeching loud music, not sure what time iy had started, but again something housekeeping should check.
The rooms have an annoying roman blind which the pulls are located on the wrong side, really fiddly. You are also opposite another wing, so no privacy, you could see into many other windows.
We packed up and wished we had slept in our campervan, as it would have been quieter and much more comfy.
I would not stay here again. I think the Dinner bed and Breakfast rate is very steep based on the room quality and should be compared locally, as there are many nice hotels, with a bit of character at a lower room rate.
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- Also Known As:
- Priory Hotel Tetbury
- The Priory Inn Tetbury, Cotswolds