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“enjoyable stay even if not what was booked”
Review of Stattons Hotel

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Stattons Hotel
Ranked #6 of 38 Hotels in Portsmouth
Certificate of Excellence
Chippenham, United Kingdom
Level Contributor
221 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“enjoyable stay even if not what was booked”
Reviewed 28 April 2014

Stayed for one night after arriving from ferry from France. When booking made a king size bed was confirmed and although the room we were given was fine it was only a large double bed. When this was queried later the staff seemed to have little interest in our query, which was our main disappointment.
However the room was lovely, decorated in the manner you would expect for the period of the building. There was lovely sheets, towels etc and there were coffee making facilities within the room. The double glazing could be better as there was a bit of noise during the night.
Bathroom was clean and modern looking, although a little small but good shower and lots of hot water.
Breakfast was fine, as expected for a B&B freshly cooked to order.
we did eat the night before at the restuarant in the Bistro section and although it was fine we would not recommend it again. I had fishcake but the only vegetable it came with was more potato!
The wifi was good as was TV coverage. There is off street parking. However the is no lift so if you have trouble with stairs it could be difficult.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank valandroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Stattons Hotel, responded to this review, 29 April 2014
Thank you for your review.

We just wanted to confirm that, as stated upon check out, the bed is most definitely a King bed! There is not a bed type of large double and all of our Executive King Rooms have King Beds. I'm sorry you felt that the staff member had little interest in your concerns but she did ask if you would like to confirm the bed size with a manager after she had already confirmed it was a King but you declined, as such there was little more she could say or do to convince you and felt a little helpless.

Once again we are sorry this issue disappointed you but we hope it will not deter you from staying again.

Best regards

All at Stattons
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643 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Eastbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 April 2014

We stayed firstly in Somerset House and we enjoyed so much we decided to stay an extra night which we then stayed in Stattons Hotel. Staff moved our luggage and made the transfer easy. All rooms stunning, luxurious and totally relaxing. Free wi-fi and parking. Staff did everything they could do make our stay run smoothly. Breakfasts lovely with lots of choice. Beds are extremely cofy and we both had great nights sleep. I cannot praise enough and certainly cannot wait to return. These are in a great location where you can get to everything even by walking. We even popped over to Isle of Wight as this is 10 mins on the hovercraft.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Stattons Hotel, responded to this review, 13 May 2014
Thank you for your kind words, we are delighted to hear you enjoyed your first night so much that you decided to stay another night! We are also pleased you enjoyed using the free wi-fi and found the rooms “stunning, luxurious and totally relaxing”- this is what we like to hear! We look forward to welcoming you again in the future, thank you again for your lovely review.
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Cardiff, United Kingdom
Level Contributor
130 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 April 2014

Stayed one night on business. On arrival staff where courteous and friendly, room was clean and had good facilities, free Wi-Fi was excellent. Good nights sleep, breakfast was included and had a good choice. The quality of the cooking was ok, had better. Overall very good value and would stay there again.

Room Tip: Good secure car park, little on street parking available
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rich224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leigh-on Sea, United Kingdom
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 April 2014

Stayed here 2 nights while on business, Came across it on laterooms.com, although booked direct on hotel's website. Tucked away near the seafront, this boutique hotel isn't the easiest to find. A quiet location. Very friendly and helpful staff, comfortable bed, decor and fitments ( like the L'Occitane toiletries ) were stylish. Good selection on breakfast menu. Will certainly consider when next in Portsmouth.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Roy7945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Stattons Hotel, responded to this review, 16 July 2014
Thank you for taking the time to write a review we really appreciate it. It is lovely to hear that you enjoyed your stay and found the staff “very friendly and helpful”. We are indeed lucky to be in such a quiet location yet close to all major bus routes and tourist attractions. It it also nice to hear that you thought the breakfast menu provided a good selection. Please do not hesitate to contact us next time you are in Portsmouth to arrange your next stay!
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1 review
Reviewed 23 April 2014

A really comfortable stay. Lovely room, friedly staff and tasty breakfast in the morning. Perfect location for exploring Southsea, close to the seafront and very relaxing after a day of shopping at Gunwharf!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Stattons Hotel, responded to this review, 16 July 2014
Thank you for kind comments we are glad you were able to relax after a shopping trip at Gunwharf. We are also pleased you found the hotel location perfect for your needs. Thanks again for the lovely review and we hope to welcome you again in the future!
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bolton
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2014

We have stayed at Stattons twice now for family reunions in Portsmouth. All the rooms are exquisitely decorated and extremely comfortable. This time we had the room with a roll top bath in the bed room which was fabulous. Breakfasts are delicious. Short walk to the south sea front

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank sandsBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Stattons Hotel, responded to this review, 16 July 2014
Thank you for the review- we really appreciate it. We are very happy that you have chosen our hotel twice now for your family reunions. It’s lovely to know that you appreciate the décor of the hotel and the breakfasts we serve. Please do not hesitate to contact us if you are planning another family reunion in Portsmouth, our staff would be delighted to welcome you and your family back again.
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

The strattons hotel was real nice.We stayed for 1 night and enjoyed it very much..Staff were really nice and welcoming..room was lovely and cosy & breakfast was very tasty..Thankyou so much we will come and stay again next time we are in portsmouth

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellemoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Stattons Hotel, responded to this review, 21 April 2014
We are very pleased you found the staff “nice and welcoming” and the room “lovely and cosy”. We are also glad you enjoyed the breakfast and we would be delighted if next time you were to try our restaurant! Thank you for the kind words and please do not hesitate to give us a call next time you are in the area to arrange your next stay!
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Additional Information about Stattons Hotel

Property: Stattons Hotel
Address: 6 Florence Road | Southsea, Portsmouth PO5 2NE, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #6 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Stattons Hotel 4*
Number of rooms: 12
Official Description (provided by the hotel):
Beautiful boutique hotel with lounge bar. Free high speed internet and secure off road parking. Minutes from the seafront and a short taxi trip to Gunwharf Quays for shopping and a wide range of restaurants. Shops and restaurants in walking distance. The Mercer Collection's A La Carte sister restaurant The Kitchen Southsea is 30 seconds walk away with The Florence Arms Gastro Pub just next door ... more   less 
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