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“Unique & unexpected, the little things make this hotel experience unbeatable.”
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 38 Hotels in Portsmouth
Certificate of Excellence
Birmingham, United Kingdom
1 review
“Unique & unexpected, the little things make this hotel experience unbeatable.”
Reviewed 2 April 2013 via mobile

I have had the pleasure of staying at the Clarence on many occasions. Mark, Jenny & all the staff are so genuinely friendly it feels like a second home. Each of the 8 rooms are unique, individual and special. And I have had the opportunity to try them all. The beds are so comfortable I don't want to get out of bed in the mornings! Breakfast is a wide selection from Full English to porridge with Whiskey, but my favourite is Smoked Haddock & Poached Eggs, yummy!
The little touches make the stay extra special, from turning down the bed when your out for dinner, to the Belgian chocolate and poem/limerick on your pillow to the home made bread for toast with breakfast and of course complimentary drink on arrival and tea in the lounge on tap and free films in your room which update regularly.
I am already looking forward to my next visit, which is next week.

Stayed March 2013, travelled on business
Helpful?
Thank Michael FM C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 5 April 2013
Dear Michael,
Thank you for your lovely review, we should have asked you to review each of the 8 rooms you've stayed in! It has been a pleasure taking care of you while you are working in Portsmouth and we look forward to seeing you again next week.
Kind Regards,
Paula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (262)
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English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2013

This was an amazing hotel... The staff are so lovely & friendly.
It honestly felt like a second home.
Breakfast was fantastic & the rooms are clean, comfortable & smell really good.
We would definitely stay here again.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Holly_Mayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 5 April 2013
Many thanks for your wonderful review of your stay. I am delighted that your enjoyed all aspects of your stay, especially the breakfast.
I hope we are able to welcome you back again in the very near future.
Kind Regards,
Paula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ruislip, England, United Kingdom
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 April 2013

We booked our one night stay on the morning of the same day. They had a superior room available and so we went for that one. So glad we did. On arrival our hostess greeted us with a welcome glass of wine. We were shown our room and the air conditioning and TV with free films was explained to us and then we were shown the bathroom. It had a 2 person jacuzzi bath with a TV set into the wall. Amazing !! The bed was very comfortable with cushions and extra pillows galore. Jenny ( our host ) went to great pains to make sure that our stay was truly excellent. The Breakfast menu is gorgeous and tea and coffee is unlimited.The Clarence is a wonderful place and whats more its for ADULTS ONLY.

Room Tip: If you can afford it go for The Superior Room.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 5 April 2013
Thank you for your lovely comments.
As an adults only Boutique hotel we aim to provide a calm and relaxing break for couples looking to re-charge their batteries so I am glad that you enjoyed your stay.
I hope to be able to welcome you back to try another of our rooms soon.
Kind Regards,
Paula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southampton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 April 2013

Booked for one night as a treat over Easter bank holiday. Arrived to a complimentary drink and our bags taken up to our rooms for us, staff very friendly and helpful, had that personal touch, made you feel soo welcome. Room was much better in real life than can be captured by a picture, the bath in the room and the films is just another added extra that makes this hotel stand out. We went for dinner to arrive back to free coffee for 2 in the bar and then back to our room to find chocolates on our pillows. Breakfast was fantastic, so much choice, unlimited juice, coffee, tea, toast, pastries, fresh fruit, cereal etc and then a full menu to choose from aswell. Nothing was too much hassle. Everywhere is clean and tidy and decor is lovely in communal areas aswell as rooms. When checking out i mentioned that i was interested as to where they had got the wardrobe that was in the room. We stayed in, that very day after wed left i receiver an email from Mark at the clarence comfirming where it was from, when they got it etc. such a nice touch, conpletely sums up the place, going the extra mile. Will DEFINITELY be returning.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GemmaSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 5 April 2013
Thank you for your lovely review, I am delighted you enjoyed your stay over the Easter Break despite the cold weather.
I am glad you enjoyed the free movies on demand system, Breakfast and of course the chocolate!
We are looking forward to welcoming you back soon, perhaps to try another of our rooms?
Kind Regards,
Paula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2013

Our stay was a 3 night Birthday treat for my husband. The Easter weekend weather was cold but the Welcome we got from Jenny & Mark at The Clarence Hotel was warm & friendly & nothing was to much trouble.
We were in The Wild at Heart Room it had a sunken bath with an aqua television which was a touch of luxury. The bed was really comfortable & the cleanliness was second to none.
The breakfast was delicious with plenty of choice.
We would definitely recommend The Clarence Hotel for a place to stay in Portsmouth & we would stay again.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank TracyLincolnshire65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 5 April 2013
I am delighted we were able to help you celebrate your Husband's Birthday over the very chilly Easter Weekend.
The Wild at Heart Room with it's sunken bath is one of our most popular rooms, the Aquavision Televisions we offer in our rooms with baths are, I believe a feature unique to us in the local area and the free movies on demand means there is always something to watch!
I hope we will be able to welcome you back again soon, perhaps to celebrate your birthday this time?
Kind Regards,
Paula.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2013

I booked this hotel after researching the internet looking for something a bit 'special' to take my husband away overnight. This hotel lives up to it's images on the website and the reviews that I read were without doubt absolutely accurate. There has been no expense spared by the owners Jenny and Mark to provide their guests with the best of everything. We were in room 7 the Gold and Bronze room which was absolutely beautiful and you go up the stairs within the room into a fantastic bathroom with an aqua television. We were given a complimentary drink on arrival, a parking permit for the duration of the stay, bathrobes and slippers were provided also. We did not need for anything. The breakfast choices were outstanding. This hotel is without doubt worthy of the accolades it has received and we will definitely be returning and recommending to all our friends.

Room Tip: We were in Room 7 which was superb, it had a king size bed and the mattress was the best mattress we...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 5 April 2013
Thank you very much for your lovely review. As the top hotel in Portsmouth for the last five years we strive to achieve the highest levels of guest satisfaction so we are all delighted your stay was 'exceptional'. The Gold & Bronze Room is a personal favorite of mine so I'm glad you enjoyed your stay.
I hope to be able to welcome you back again once your Husband returns from overseas.
Kind Regards,
Paula.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 March 2013 via mobile

Stayed here with two other couples in March 2013. From the moment we pulled the friendly staff could not do enough for us. The rooms are were lovely with all mod cons. The bathroom was great with a tv built in to the wall! The breakfast in the morning was delicious. Would definitely stay again

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CountryGirl198311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Clarence Hotel

Property: The Clarence Hotel
Address: Clarence Road, Portsmouth PO5 2LQ, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Luxury Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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