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“Oustanding service and what a breakfast!”
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 39 Hotels in Portsmouth
Certificate of Excellence
Reviewed 8 December 2013

We had booked a night in Portsmouth as I had a business meeting on Friday. We arrived early (as planned) to leave our bags at the hotel and to our surprise our room was ready - what an excellent start.

The room was very nice, the bed comfy and the en suite was spotlessly clean and very modern.

After a good nights sleep (well for me anyway, my snoring kept the better half awake!) we made our way to the very pleasant dining room. Breakfast was superb, an excellent selection and the fry up was to die for.

All in all an excellent nights stay.

  • Stayed: November 2013
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1  Thank Geoff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 13 December 2013

Thank you for your review. It was a pleasure looking after you and we are so happy that you enjoyed your stay with us. I'm glad you enjoyed your breakfast as it is so important for hotels to get this right. We source all our breakfast ingredients from local businesses and I think this shows in the quality of breakfast that we serve here at The Clarence.

Hopefully we will be able to welcome you back for another fabulous stay.

Merry Christmas and a Happy New Year

All at the Clarence Hotel

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Reviewed 8 December 2013

Lovely welcome with a complimentary drink when we arrived. Room was beautifully decorated, bed comfortable, bathroom very stylish with a power shower with overhead and side jets. Breakfast was a feast with home made bread. Quiet location but within easy reach of Gun Wharf Quay and other attractions. Parking was easy with a permit supplied by hotel. We enjoyed our stay.

  • Stayed: December 2013, travelled as a couple
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Thank 732kent2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 13 December 2013

Thank you for your review and glad you enjoyed your stay with us. Although our Deluxe rooms are the smaller rooms they do have wonderful powerful showers with rain bars at both sides so it gives you a really good shower.

I hope to be able to welcome you back again.

Kind Regards

Jenny & Mark Brunning

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Reviewed 6 December 2013 via mobile

I have stayed in lots of hotels in Portsmouth and this is the best in every aspect. Fabulous warm welcome and complimentary drink on arrival. Service is probably the best we have ever experienced and the breakfast, superb. A real little gem. If only more hotel's had the same manners and courtesy. Well done. We will be back soon!

  • Stayed: December 2013
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2  Thank SGRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 8 December 2013

Thank you for your lovely review and it was wonderful to hear that you found our hotel to be of a high standard. We strive to continue to offer our guests and future guests the very best of service and hospitality.

We hope to be able to welcome you back again next year.

Warmest wishes for the festive season

Jenny & Mark Brunning

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Reviewed 3 December 2013

Upon arrival the staff took our luggage to our room while we sat in the bar for our complimentary drink following our wedding day.
Andy the bar man/night porter was extremely friendly, infancy we chatted to him for a good hour or so which made us feel very welcome.
The room was gorgeous, better than expectated. Heated flooring in the bathroom and a free standing bath in the bedroom. The decor was very contempory yet classic and elegant. The only small improvement we would have liked was a mini bar fridge in the room but there was room service so not too much of an issue. Breakfast was of very high standard as was the service. A definite recommend for honeymooners on the wedding night and we will definitely be staying again in the future.
Also the staff, all of whom were very tentive and all knew we were the newly weds was a very warming touch. Overall we were very impressed that it was a b&b and not a mainstream hotel. You can see why The Clarence is top rated in Portsmouth.

  • Stayed: December 2013
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Thank Jenna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 8 December 2013

Dear Jenna,

Thank you for posting a lovely review and it was our pleasure to be able to welcome you to "The Clarence" on such a special day in both your lives. It was great that you enjoyed your stay with us and hopefully will be able to welcome you back for your 1st Anniversary.

Hope the dogs didn't miss you too much!

Have a great Christmas and New Year.

Jenny, Mark and All the staff at The Clarence

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Reviewed 2 December 2013

The staff are very welcoming and genuinely nice. It made for a relaxing break. The room was amazing and very clean. The hotel is located a walk away from town centre, sea front and museums. The staff were very helpful with helping us locate places on our first time to Portsmouth. Even providing a map of the area. Overall a perfect place to stay.

  • Stayed: December 2013
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1  Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 8 December 2013

Thank you for your recent glowing review of our beautiful hotel. All the staff work extremely hard and when they read reviews like yours it makes it all worthwhile.

Thank you once again and we all hope to be able to welcome you back again next year.

Merry Christmas from all at "The Clarence"

Jenny Brunning

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Reviewed 1 December 2013

We have just returned from our short winter break at this hotel,having decided to stay there,after reading the excellent reviews from previous guests.We were not disappointed and will return again.We were welcomed by the lovely Lee,who took care of all our needs and took us to our beautiful room! Everything at The Clarence is of a high standard.The breakfast was so good we didn't eat all day! We had a wonderful day at the Christmas Market in the Historic Dockyard and although it is a good walk away,the Taxi's are reasonably priced.The Hotel is in a quiet area but within good walking distance of good restaurants.We ate at Sappranos as recommended and had an excellent meal,but you do need to book as it was very busy and they were turning people away!
We love Portsmouth and have visited it 3 times,but we still have lots more to see and hope to return to The Clarence.

Stayed: November 2013, travelled as a couple
1  Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 8 December 2013

Thank you for your lovely review and it was a pleasure looking after you whilst you were in Portsmouth enjoying the Festival of Christmas weekend. It is always great to hear that guests love to come back to Portsmouth as it has so much to offer.

We would love to be able to welcome you back again sometime in the future and in the meantime have a wonderful Christmas.

Warmest Wishes

Jenny Brunning

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Reviewed 1 December 2013

Lovely hotel with very good staff and service, only downer was our room was quite noisy and we lost out on our precious lay in as was woken by water noise and boiler type noise as well. We would still return but ask for a different room.

  • Stayed: December 2013, travelled as a couple
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1  Thank Minihexi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 8 December 2013

Thank you for your review and comments. Sorry that you experienced a little noise in the morning and hopefully this didn't spoil your overall experience.

We hope to welcome you back again soon.

Merry Christmas to you both.

Jenny Brunning

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Additional Information about The Clarence Hotel

Address: Clarence Road, Portsmouth PO5 2LQ, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Luxury Hotel in Portsmouth
#3 Business Hotel in Portsmouth
Price Range: £70 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments. The Clarence is located 3 minutes walk from the group's Fine Dining restaurant "The Kitchen" serving a stunning menu or the group Gastro Pub "The Florence Arms" serving homecooked fresh food ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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