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“Perfection.”
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 38 Hotels in Portsmouth
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfection.”
Reviewed 10 July 2014 via mobile

I booked a night in the 'follow your heart' room for my wife and I to celebrate our wedding anniversary. I booked online which was painless and could have added no end of extras if necessary. The room itself was lovely. It was imaculately clean as you would expect and finished to a very high standard. This is a 'boutique' hotel, I wasn't sure what that meant and prior to the stay was suspecting it would just mean it was more expensive than a normal hotel. Instead you should read 'boutique' as luxury and worth every penny.

We were due to arrive earlier than the 1500 check in so I called ahead to see if I could utilise the parking facility. This was perfectly acceptable and on out arrival at almost 1300 I was advised that our room was ready for us already. We were invited in to the bar/reception area and provided with a complimentary drink as we completed the check in paperwork. This was a nice touch as I was advised all tea and coffee was complimentary anyway but we could have any drink from the bar.

We were given the once around the room to explain the use of facilities including the freestanding bath with mixer taps, aquavision television, air con and funky lighting.

The bed was very comfortable and the bed linen had a soft luxurious feel.

We went out for dinner rather than the restaurant in the hotel and on our return was greeted with the bed having been turned down and a sprinkling of love heart confetti had been adorned on the bed with a personalised anniversary card. Again a lovely touch as we had only mentioned our anniversary on check in.

Breakfast this morning was wonderful. A selection of cereals, juices and fresh fruit await, with a selection of hot items available of the menu and tea, coffee and toast also provided.

Genuinely worth the price and more. I used this as a special occasion location as I live quite local however the quality and price make this a perfect location for any purpose or occasion. Highly reccommended.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neligan-D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 13 July 2014
Dear Neligan-D

Wow, wow, wow!!! Thank you so much for such a glowing review of our (ADULT ONLY) "boutique" hotel. Yes, we are proud to be different from other hotels in the area. We may not have the sea view but why would you want that when you have everything you need for a romantic stay within your room. Air conditioning to keep you cool, up-to-date blockbuster movies, Aqua vision TV's in all our rooms which have baths, luxury Egyptian cotton bedding, 24 hour room service, welcome drink upon arrival, quirky designed bedrooms and much more. We also have the latest checkout time 12 midday and breakfast served until 11am at weekends so that our guests can make the most of their relaxing time together.

If your back in the area hopefully you will come and try one of the other bedrooms. Until then take care and have a wonderful summer.

Kinda Regards

Jenny Brunning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Bromley, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
Reviewed 10 July 2014

Stayed one night following a stay on Spitbank Fort ,also to be recommended. Very friendly welcome great rooms and the best breakfast that we have had in a hotel! Followed Jenny's suggestion on local restaurant, the Montparnasse, which was also excellent. Have been busily recommending the Clarence to my friends and plan to revisit.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 13 July 2014
Thank you for your great review! I am so pleased that you enjoyed your stay in our hotel, especially after your stay on the Spitbank Fort which you also both enjoyed. It's great to hear that you thought my breakfast was one of the best that you had in any hotel. :)

I have already spoken to John at Montparnasse to say that you both enjoyed your meal.

I hope to get the opportunity again soon to be able to welcome you both back.

Kinda Regards

Jenny Brunning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lilley, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 July 2014

From the warm reception (with complimentary Gin and Tonic) to the most delicious breakfast our stay was fabulous. The room was very comfortable and meant that we left the next day very well rested. Many thanks to Mark and Jenny.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 13 July 2014
Dear Stuart B

Thank you ever so much for the wonderful review. It was great to get to meet you both whilst you were staying. I know it was only for the one night but I'm sure we will see you both again soon.

Thanks for your email informing us of your recent engagement which took place on the Isle of Wight. Mark and myself would both like to extend our congratulations to both of you.

Take care and enjoy your summer cruising in that beautiful Ferrari!!

Jenny & Mark x
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 July 2014

The 2 front of house Ladies were a credit to their profession, and to the Hotel.
Service was provided professionally and enthusiastically.
The Clarence is small in size, but big on Cleanliness, Service, and Quality.
Breakfast substantial, tasty, fresh, and of a high standard.
Limited parking on-site parking behind closed gates; although resident permits are issued for road parking.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Philip P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 13 July 2014
Dear Philip P

Thank you for your recent review and I am pleased that you found both Natalie and Jade to be professional and courteous. It's also great that you enjoyed your breakfasts as I remember you commenting on how lovely they were at the time of your stay.

We hope that you will return sometime in the near future.

Kind Regards

Jenny Brunning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
1 review
Reviewed 8 July 2014

This little hotel is just perfect! Mark and Jenny were fantastic, they made us feel so welcome :) The room was amazing, comfortable and breakfast was yummy! Will definitely be staying again and will be recommending to anyone that wants a peaceful break away (without children ;) ).

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank H G W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 13 July 2014
Dear H G W

Thank you for your kind review and it was a pleasure to look after you both. We hope to see you again sometime so that you can enjoy some more child free time :)

Kind Regards

Jenny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014

Arrived mid evening on a Saturday, was greeted by a lovely young lady who told us all we needed to know about the hotel & our room, sorted us out with a parking pass so we could park no problems, then gave us a nice surprise of a welcome glass of wine. Our bag even magically made its way up the stairs while we were enjoying our welcome drink in the bar. We were shown to the smallest room in the hotel, the 'Terracotta room', very beautiful well furnished room with a cracking shower. It really didn't matter that it was the smallest room as it was perfectly well formed and didn't feel small too small at all. The bed was wonderfully comfortable, we had a great nights sleep. Breakfast in the morning was spot on, again met by another great member of staff. Very clean well presented hotel with excellent staff, very personable. If I was to nit pick the only things I would make comment on...and I am nit picking here...would be the TV needs to be on a swivelling wall bracket so you can turn it towards the bed although it's not like you are craning your neck to see it or anything, like I said I am definitely nit picking here...and the air conditioning should be colder. Overall a fantastic hotel, we will be returning next year when we visit Goodwood again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsShears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theclarence21, Owner at The Clarence Hotel, responded to this review, 8 July 2014
Dear MrsShears,

Thank you for your wonderful reviews and we are glad you enjoyed your stay in one of our "deluxe" rooms the "Terracotta" which is one of the hotels smaller bedrooms. We try and be very honest regarding all of our rooms to avoid disappointment upon arrival. This room still boasts a kingside bed, 32 inch TV with blockbuster movie and music system and a fabulous shower with side rain bars. With regards to the TV angle you will be pleased to know that we have now purchased our tilt and turn bracket which should be put up over the next few days.

Once again thank you for your very positive comments and look forward to welcoming you soon.

Kindest Regards

Jenny Brunning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 July 2014 via mobile

We had an excellent nights stay here on our return from France. . We arrived late on the evening to a very warm welcome and a much needed complimentary drink on check in. Our room was exceptionally well appointed with every need catered for and lots of towels. .not just the mandatory one each..The breakfast was truly delicious with a fantastic choice of both hot and cold items, a range of homemade toasted bread and abundant tea or coffee. .We cannot fault our stay and will return.

Stayed July 2014, travelled with friends
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theclarence21, Owner at The Clarence Hotel, responded to this review, 8 July 2014
Dear Lousontour,

Many thanks for your lovely review. We are pleased that after your journey back from France you had a wonderful welcome and enjoyed your short stay with us. Hopefully we will have the opportunity to welcome you back again next year.

Kind Regards

Jenny Brunning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Clarence Hotel

Property: The Clarence Hotel
Address: Clarence Road, Portsmouth PO5 2LQ, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Portsmouth
#1 Romantic Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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