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“Impeccable!”
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 39 Hotels in Portsmouth
Certificate of Excellence
Reviewed 13 July 2014

My husband and I stopped at The Clarence with our 2 friends after a recommendation from another good friend - my boss who frequently stays at The Clarence upon his business trips to Portsmouth.

One word - wow!
It's simply stunning... The rooms are amazingly clean & smell fantastic!! We stayed in Room No 1 with the sunken bath - lovely! The little finishing touches are what make your stay even more enjoyable too - chocolates on your pillow before you go to sleep at night etc!

Jenny and Mark are great hosts who couldn't do enough for us!
Breakfast was fantastic! We all felt very well looked after & the food was awesome!

We went to a fab Thai restaurant called Koi Thai - we eat everything Mark & Jenny recommended as it was also one of their favourites, top notch!!

So all in all, an impeccable service and would recommend the hotel to anyone!
Unfortunately it's not often we get to stop this far away from home often on our own as we have a young 5 year old daughter and another baby on the way, so with it being adults only, I can't see it happening any time soon for us... Which is disappointing. But if we ever do get the chance, there isn't anywhere else we'll stay!!

Thank you Jenny and Mark!

Cat & Matt Kerrison

  • Stayed: July 2014
    • Value
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3  Thank CatherineKerrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 20 July 2014

Dear Cat and Matt,

Thank you for the lovely review you posted on to Tripadvisor. It was lovely to meet you all and it's especially nice to be able to put a face to your name when you call up to make future reservations for Paul.

I hope you enjoyed the music festival in Southampton and that we get the opportunity to welcome you all back sometime in the future.

Good luck with the birth of your baby!

Warmest regards

Jenny & Mark xx

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Reviewed 13 July 2014 via mobile

Fantastic rooms excellent breakfast and you get the full VIP treatment from the moment you arrive to the last minute of your stay with cases being carried to your room a free complimentary drink chocolates left on your bed and free movie channels and nearly every room has a very special bath or shower accompanied to it.
Immaculately kept and the owners are passionate about the service as is their very nice Natalie who works for them who was a diamond girl.
Location is a bit tucked away down a back road but still very close to the Quays Spinnaker Tower and Historic Docks.
Book direct to the hotel to cherry pick your very special room and get best rates
Many thanks to all at Clarence Hotel for a very enjoyable stay and keep up the good work !

  • Stayed: July 2014
    • Value
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Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 20 July 2014

Dear Martin C

Thank you for your wonderful review and we are all happy that you enjoyed your brief stay with us. Thank you also for your lovely comments about Natalie as she has only been with us for a short time and is proving to be an asset to our special boutique hotel.

We hope to see you both again soon!

Kind Regards

Jenny Brunning

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Reviewed 10 July 2014 via mobile

I booked a night in the 'follow your heart' room for my wife and I to celebrate our wedding anniversary. I booked online which was painless and could have added no end of extras if necessary. The room itself was lovely. It was imaculately clean as you would expect and finished to a very high standard. This is a 'boutique' hotel, I wasn't sure what that meant and prior to the stay was suspecting it would just mean it was more expensive than a normal hotel. Instead you should read 'boutique' as luxury and worth every penny.

We were due to arrive earlier than the 1500 check in so I called ahead to see if I could utilise the parking facility. This was perfectly acceptable and on out arrival at almost 1300 I was advised that our room was ready for us already. We were invited in to the bar/reception area and provided with a complimentary drink as we completed the check in paperwork. This was a nice touch as I was advised all tea and coffee was complimentary anyway but we could have any drink from the bar.

We were given the once around the room to explain the use of facilities including the freestanding bath with mixer taps, aquavision television, air con and funky lighting.

The bed was very comfortable and the bed linen had a soft luxurious feel.

We went out for dinner rather than the restaurant in the hotel and on our return was greeted with the bed having been turned down and a sprinkling of love heart confetti had been adorned on the bed with a personalised anniversary card. Again a lovely touch as we had only mentioned our anniversary on check in.

Breakfast this morning was wonderful. A selection of cereals, juices and fresh fruit await, with a selection of hot items available of the menu and tea, coffee and toast also provided.

Genuinely worth the price and more. I used this as a special occasion location as I live quite local however the quality and price make this a perfect location for any purpose or occasion. Highly reccommended.

  • Stayed: July 2014
    • Value
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1  Thank Neligan-D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 13 July 2014

Dear Neligan-D

Wow, wow, wow!!! Thank you so much for such a glowing review of our (ADULT ONLY) "boutique" hotel. Yes, we are proud to be different from other hotels in the area. We may not have the sea view but why would you want that when you have everything you need for a romantic stay within your room. Air conditioning to keep you cool, up-to-date blockbuster movies, Aqua vision TV's in all our rooms which have baths, luxury Egyptian cotton bedding, 24 hour room service, welcome drink upon arrival, quirky designed bedrooms and much more. We also have the latest checkout time 12 midday and breakfast served until 11am at weekends so that our guests can make the most of their relaxing time together.

If your back in the area hopefully you will come and try one of the other bedrooms. Until then take care and have a wonderful summer.

Kinda Regards

Jenny Brunning

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Reviewed 10 July 2014

Stayed one night following a stay on Spitbank Fort ,also to be recommended. Very friendly welcome great rooms and the best breakfast that we have had in a hotel! Followed Jenny's suggestion on local restaurant, the Montparnasse, which was also excellent. Have been busily recommending the Clarence to my friends and plan to revisit.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Service
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 13 July 2014

Thank you for your great review! I am so pleased that you enjoyed your stay in our hotel, especially after your stay on the Spitbank Fort which you also both enjoyed. It's great to hear that you thought my breakfast was one of the best that you had in any hotel. :)

I have already spoken to John at Montparnasse to say that you both enjoyed your meal.

I hope to get the opportunity again soon to be able to welcome you both back.

Kinda Regards

Jenny Brunning

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Reviewed 9 July 2014

From the warm reception (with complimentary Gin and Tonic) to the most delicious breakfast our stay was fabulous. The room was very comfortable and meant that we left the next day very well rested. Many thanks to Mark and Jenny.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
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Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 13 July 2014

Dear Stuart B

Thank you ever so much for the wonderful review. It was great to get to meet you both whilst you were staying. I know it was only for the one night but I'm sure we will see you both again soon.

Thanks for your email informing us of your recent engagement which took place on the Isle of Wight. Mark and myself would both like to extend our congratulations to both of you.

Take care and enjoy your summer cruising in that beautiful Ferrari!!

Jenny & Mark x

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Reviewed 8 July 2014

The 2 front of house Ladies were a credit to their profession, and to the Hotel.
Service was provided professionally and enthusiastically.
The Clarence is small in size, but big on Cleanliness, Service, and Quality.
Breakfast substantial, tasty, fresh, and of a high standard.
Limited parking on-site parking behind closed gates; although resident permits are issued for road parking.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Philip P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 13 July 2014

Dear Philip P

Thank you for your recent review and I am pleased that you found both Natalie and Jade to be professional and courteous. It's also great that you enjoyed your breakfasts as I remember you commenting on how lovely they were at the time of your stay.

We hope that you will return sometime in the near future.

Kind Regards

Jenny Brunning

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Reviewed 8 July 2014

This little hotel is just perfect! Mark and Jenny were fantastic, they made us feel so welcome :) The room was amazing, comfortable and breakfast was yummy! Will definitely be staying again and will be recommending to anyone that wants a peaceful break away (without children ;) ).

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank H G W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded 13 July 2014

Dear H G W

Thank you for your kind review and it was a pleasure to look after you both. We hope to see you again sometime so that you can enjoy some more child free time :)

Kind Regards

Jenny

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Additional Information about The Clarence Hotel

Address: Clarence Road, Portsmouth PO5 2LQ, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Luxury Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range: £82 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments. The Clarence is located 3 minutes walk from the group's Fine Dining restaurant "The Kitchen" serving a stunning menu or the group Gastro Pub "The Florence Arms" serving homecooked fresh food ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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