We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic - when can I go again?”
Review of The Clarence Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Clarence Hotel
Ranked #1 of 38 Hotels in Portsmouth
Certificate of Excellence
Sutton Coldfield UK
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fantastic - when can I go again?”
Reviewed 20 July 2014

Just got back from a 2 night break to celebrate my wife's 40th. Booked this based on Trip Advisor reviews and was not disappointed.

It is tucked away in a quiet back street but 5 minutes walk from the sea front and 5 / 10 minutes walk from the town centre with a good choice of restaurants.

The welcome was superb and all of the staff were very friendly without being overbearing. Offer of a drink on arrival and then shown to our room with a quick guide to how to work the TV and the bath. A permit is provided so you can park on street near the hotel. I can imagine there is a risk that could get a bit tight but we were 50 yards away. There is off road parking for a couple of cars so I am assuming they can accommodate everybody.

The room was beautifully fitted out and absolutely spotless. Nothing I can fault about that at all.

Bed turned down and a chocolate is just a nice touch. Breakfast was superb and you can get complimentary tea or coffee at any time you want.

All I need to do now is think up an excuse to go again and persuade the grandparents to do some more babysitting.

If you need a hotel in Portsmouth. Book this one.

Room Tip: If you prefer showers to baths, pick your room carefully. Some of the rooms only have a bath and no...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StuInSutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 31 July 2014
Thank you for your lovely review and positive comments regarding The Clarence. We very much look forward to welcoming you both again when you can get a babysitter. It's unbelievable how many of our guests book with us because we are an adults only hotel and they have children.

Take care and enjoy the rest of the summer!

Kind Regards

Jenny & Mark Brunning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,112 reviews from our community

Traveller rating
    958
    118
    25
    8
    3
See reviews for
41
797
30
94
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Bolton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

I don't usually write hotel reviews and I take other people's with a dash of scepticism!
However this hotel is a "WOW"
We would be delighted to return at some point in the future.
We loved our time here.
The staff (owners and employees alike) are more than prepared to go the extra mile to give their guests a perfect experience.
We booked the premier room (Luella Cherry) and it did not disappoint.
The two people Jacuzzi bath is FAB!
The breakfasts are everything you would want them to be. The selection of fresh fruit is almost unrivalled in our experience.
My husband was VERY happy to demolish his English breakfast each day.
Bread lovers will enjoy a daily changing selection of home made bread.
We had a LOVELY, LOVELY four nights here.
When we checked in, two other guests gave us wonderful advice regarding getting around Portsmouth. They said ditch the car and either walk or take a taxi. We were so grateful for this advice as taxi fares are less than a day's parking charges. We found a combination of taxis and walking worked well.
This is a lovely, comfortable, tasteful hotel,
Need I say more?
Perhaps book early to secure the best price as is the norm with all hotels.
THANK YOU TO ALL AT THE CLARENCE
XXXXXXXXXXXXXXXXXXXXXXXXXXXX

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 31 July 2014
Thank you for such a wonderful review. It was lovely to meet you and we are glad that you had such a fabulous time staying at our hotel and enjoyed the Portsmouth area. It is indeed so easy to get around the area without a car. We find most guests park up for the duration of their stay and either walk, taxi or catch a bus.

We hope that we will be able to welcome you both back again sometime in the near future.

Kindest Regards

Mark & Jenny Brunning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2014 via mobile

I stayed at the Clarence for one night. Arriving very late l was greeted in the most friendly way. My room was awesome with the bath in the bedroom. Room 6. The vegetarian breakfast was gorgeous ! The owners have gone to amazing lengths to get perfection at this boutique hotel. Can't really imagine staying anywhere else !

Stayed July 2014, travelled with friends
Helpful?
2 Thank Christopher9911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 20 July 2014
Dear Christopher9911

Thank you for your wonderful comments regarding The Clarence bedroom "Follow your Heart" and vegetarian breakfast. When we created The Clarence we wanted something special that no other hotels in the area offered. It has been extremely hard work but brings us great satisfaction that 97% of our guests would recommend us after their stay.

It's great that you wouldn't think of staying anywhere else when you come to Portsmouth. We certainly will look forward to being able to to welcome you back.

Kinda Regards

Jenny & Mark Brunning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

My wife and I booked a two night stay in the Luella Cherry – Superiro Room with Spa bath. We booked on line with relative ease and were personally contacted by the hotel with conformation. The e-mail was a wealth of information, from hotel extras to local restaurants. We arrived having caught a taxi from Portsmouth Harbour, £6 fare. We were met by friendly, welcoming staff and a complimentary drink. We signed in and were shown to our immaculately presented room. Nothing short of perfect. From the 50" TV, to the spa bath and the king sized bed. Everything was designed for maximum comfort and I promise you it was just that. The staff went out of their way to be helpful, with great recommendations for eating and sightseeing. After a great nights sleep we went for breakfast. Again perfect, the food and the host were brilliant. We have absolutely no complaints during our two night stay. We would both highly recommend and look forward to returning, thanks

Room Tip: Any room at all
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 20 July 2014
Dear Laura A

Thank you for your great review and we are so pleased that you enjoyed your stay in Luella Cherry Hydro Spa room and that you found everything to be perfect.

We all strive for perfection and it's really important to all of us that guests enjoy their experience here at The Clarence.

Thank you once again and we hope you enjoy your summer.

Kind Regards

Jenny Brunning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mansfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2014

My husband and I stopped at The Clarence with our 2 friends after a recommendation from another good friend - my boss who frequently stays at The Clarence upon his business trips to Portsmouth.

One word - wow!
It's simply stunning... The rooms are amazingly clean & smell fantastic!! We stayed in Room No 1 with the sunken bath - lovely! The little finishing touches are what make your stay even more enjoyable too - chocolates on your pillow before you go to sleep at night etc!

Jenny and Mark are great hosts who couldn't do enough for us!
Breakfast was fantastic! We all felt very well looked after & the food was awesome!

We went to a fab Thai restaurant called Koi Thai - we eat everything Mark & Jenny recommended as it was also one of their favourites, top notch!!

So all in all, an impeccable service and would recommend the hotel to anyone!
Unfortunately it's not often we get to stop this far away from home often on our own as we have a young 5 year old daughter and another baby on the way, so with it being adults only, I can't see it happening any time soon for us... Which is disappointing. But if we ever do get the chance, there isn't anywhere else we'll stay!!

Thank you Jenny and Mark!

Cat & Matt Kerrison

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CatherineKerrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 20 July 2014
Dear Cat and Matt,

Thank you for the lovely review you posted on to Tripadvisor. It was lovely to meet you all and it's especially nice to be able to put a face to your name when you call up to make future reservations for Paul.

I hope you enjoyed the music festival in Southampton and that we get the opportunity to welcome you all back sometime in the future.

Good luck with the birth of your baby!

Warmest regards

Jenny & Mark xx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westbury, null, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 July 2014 via mobile

Fantastic rooms excellent breakfast and you get the full VIP treatment from the moment you arrive to the last minute of your stay with cases being carried to your room a free complimentary drink chocolates left on your bed and free movie channels and nearly every room has a very special bath or shower accompanied to it.
Immaculately kept and the owners are passionate about the service as is their very nice Natalie who works for them who was a diamond girl.
Location is a bit tucked away down a back road but still very close to the Quays Spinnaker Tower and Historic Docks.
Book direct to the hotel to cherry pick your very special room and get best rates
Many thanks to all at Clarence Hotel for a very enjoyable stay and keep up the good work !

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 20 July 2014
Dear Martin C

Thank you for your wonderful review and we are all happy that you enjoyed your brief stay with us. Thank you also for your lovely comments about Natalie as she has only been with us for a short time and is proving to be an asset to our special boutique hotel.

We hope to see you both again soon!

Kind Regards

Jenny Brunning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2014 via mobile

I booked a night in the 'follow your heart' room for my wife and I to celebrate our wedding anniversary. I booked online which was painless and could have added no end of extras if necessary. The room itself was lovely. It was imaculately clean as you would expect and finished to a very high standard. This is a 'boutique' hotel, I wasn't sure what that meant and prior to the stay was suspecting it would just mean it was more expensive than a normal hotel. Instead you should read 'boutique' as luxury and worth every penny.

We were due to arrive earlier than the 1500 check in so I called ahead to see if I could utilise the parking facility. This was perfectly acceptable and on out arrival at almost 1300 I was advised that our room was ready for us already. We were invited in to the bar/reception area and provided with a complimentary drink as we completed the check in paperwork. This was a nice touch as I was advised all tea and coffee was complimentary anyway but we could have any drink from the bar.

We were given the once around the room to explain the use of facilities including the freestanding bath with mixer taps, aquavision television, air con and funky lighting.

The bed was very comfortable and the bed linen had a soft luxurious feel.

We went out for dinner rather than the restaurant in the hotel and on our return was greeted with the bed having been turned down and a sprinkling of love heart confetti had been adorned on the bed with a personalised anniversary card. Again a lovely touch as we had only mentioned our anniversary on check in.

Breakfast this morning was wonderful. A selection of cereals, juices and fresh fruit await, with a selection of hot items available of the menu and tea, coffee and toast also provided.

Genuinely worth the price and more. I used this as a special occasion location as I live quite local however the quality and price make this a perfect location for any purpose or occasion. Highly reccommended.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neligan-D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, 13 July 2014
Dear Neligan-D

Wow, wow, wow!!! Thank you so much for such a glowing review of our (ADULT ONLY) "boutique" hotel. Yes, we are proud to be different from other hotels in the area. We may not have the sea view but why would you want that when you have everything you need for a romantic stay within your room. Air conditioning to keep you cool, up-to-date blockbuster movies, Aqua vision TV's in all our rooms which have baths, luxury Egyptian cotton bedding, 24 hour room service, welcome drink upon arrival, quirky designed bedrooms and much more. We also have the latest checkout time 12 midday and breakfast served until 11am at weekends so that our guests can make the most of their relaxing time together.

If your back in the area hopefully you will come and try one of the other bedrooms. Until then take care and have a wonderful summer.

Kinda Regards

Jenny Brunning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Portsmouth hotels
0.6 mi away
Number Four Boutique Hotel
Number Four Boutique Hotel
#2 of 38 in Portsmouth
646 reviews
0.0 mi away
Florence House Hotel
Florence House Hotel
#3 of 38 in Portsmouth
701 reviews
0.1 mi away
Seacrest Hotel
Seacrest Hotel
#4 of 38 in Portsmouth
853 reviews
Show Prices
Show Prices
Show Prices
4.5 mi away
Portsmouth Marriott Hotel
Portsmouth Marriott Hotel
#18 of 38 in Portsmouth
1,180 reviews
0.0 mi away
Stattons Hotel
Stattons Hotel
#7 of 38 in Portsmouth
654 reviews
0.0 mi away
Florence Gardens Boutique Hotel and Restaurant
Show Prices
Show Prices
Show Prices

Been to The Clarence Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Clarence Hotel

Property: The Clarence Hotel
Address: Clarence Road, Portsmouth PO5 2LQ, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Luxury Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, Ebookers, TripOnline SA, Hotel.de, Agoda, Priceline, HRS and Evoline ltd so you can book your The Clarence Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarence Hotel Portsmouth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing