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“Ideal location, friendly staff”
Review of Duke Of Buckingham

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Duke Of Buckingham
Ranked #5 of 34 Portsmouth B&B and Inns
Certificate of Excellence
Doncaster, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Ideal location, friendly staff”
Reviewed 24 September 2013 via mobile

The location is excellent for old Portsmouth and the historic shipyard. Parking is on the street but they provide a free pass and it is a relatively quiet street in a nice area.
The staff were very friendly and helpful.
The bedroom was an ample size, comfy beds and clean. The bathroom was small to say the least! Shower could have done with an upgrade to tidy it up and a slightly bigger washbasin would have helped!
The pub itself was really nice, pleasant atmosphere and although I didn't eat there the food looked good and was certainly popular as was packed out on the Saturday night!
Overall would stay again for the location and price,maybe just improved bathrooms next time!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Duke Of Buckingham, responded to this review, 7 November 2013
Thank you so much for your wonderful comments. We are so pleased to hear you enjoyed your stay with us and its great to hear the staff looked after you. We all work very hard to ensure our guests leave happy and to read comments like your is so rewarding.

Thank you once again and we look forward to seeing you back at The Duke of Buckingham in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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607 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
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  • English first
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English first
Brisbane
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 September 2013

We stayed two nights (5 & 6th Sept).
Positives:The room was small, but provided all that we needed and great location with easy walk to the Historical Docks. We had a comfy bed and shower en-suite. Staff were friendly and made us welcome. The pub food was excellent value, in fact the portions were too large.

Negatives:The remote for the tv was missing; we advised the staff immediately yet nothing was done to replace the remote. We were told they would try to move us to another room, but they were fully booked so obviously couldn't. We didn't make a big deal of it because we were in Portsmouth to visit the town, not watch tv.

All in all, very good value for money.

Room Tip: We had room 10, which is at the top of the building with a view over the roof tops. We could leave t...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Auslas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Duke Of Buckingham, responded to this review, 7 November 2013
Thank you so much for your review, we are so pleased to hear you enjoyed your stay. Your comments help us to improve on our service to ensure all our customers have the best experience possible.

Thank you once again, we really do appreciate you taking the time to write this review and we look forward to seeing you at The Duke of Buckingham soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2013

Stayed for 2 nights at this place and was disappointed at the state of the bathroom/toilet. The room was comfortable clean and warm but the bathroom had mould spots and the toilet was dirty and we had to buy bleach to put in this to clear the dirt. The shower although warm was in need of update the shower back boards were covered in dirt and mould and slippy to exit. The extractor fan was noisy and we could hear the other residents moving above and next door. The staff howeve were amenable. The place was closed on sunday when we arrived and we were told that all facilities could not b accessed until the next day for a pub this was very poor. We could not get a breakfast only from a nearby cafe which was expensive but the meal we had in the pub was lovely and well presented and cooked. Think the owners should make sure that the toilet and bathroom area is clean and presentable. It was in a good locality however and nearby to our places of interest. The outside of the pub was being refurbished by contractors and a shame that the inside was not. I would not recommend to friends saying that the information provided was not detailed enough. We thought that the price we paid did not reflect the accommodation we expected and that this pub was trying to compete with a market that provides accommodation. There was no one to ask to make enquiries and the place always seemed lacking in staff or was closed. Because we stayed there only two nights it was bearable but would not use again.

Room Tip: Find rooms with double glazing to counter act the noise as this was a main road hotel and very noisy...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muybuenohijos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Duke Of Buckingham, responded to this review, 16 September 2013
At The Duke Of Buckingham we have a manager on site 24/7.
If a customer has any problems during there stay the duty manager will always endeavour to do there best to assist in any way they can to ensure the customers stay is as comfortable as possible.
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London, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 September 2013

a good choice for cheap central overnight accommodation. an easy flat walk to all the portsmouth attractions and located in the picturesque old town and a couple of minutes from the sea. I wouldn't have liked to stay longer though, as the room was small and the shower room was tiny - we had a little tv on the wall and tea and coffee so it was fine for overnight and for the price. I would defy anyone to have a proper wash or shave in the miniscule cloakroom sink. We took the breakfast on Sunday morning, which was excellent value and quality. All the staff were extremely friendly and the pub was not overly noisy or late on Saturday night so we had a decent night sleep.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Duke Of Buckingham, responded to this review, 7 November 2013
Thank you so much for your review, Your comments help us to improve on our service to ensure all our customers have the best experience possible.

Thank you once again, we really do appreciate you taking the time to write this review and we look forward to seeing you at The Duke of Buckingham soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 September 2013

Stayed 2 nights from 29 August and enjoyed our stay. The pub/hotel is ideally situated near Old Portsmouth so is easy to walk to the main Gun Wharf and shops and all the usual sightseeing stuff in Pompey. The rooms were extremely small and we felt like living in a shoe box but the bed was really comfortable and the shower worked well. Didn't try the food at the pub but it was the usual pub grub style. If you travel into Southsea try bar / bistro 69 - it was fabulous. Also try the ABar Bistro at 58 White Hart Road. For a great breakfast try the Spinnaker café in Broad Street - note - this is not the one under the Spinnaker Tower!

Room Tip: The tv remote control in Room 11 doesn't work - so if you're a tv freak - bad luck!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Duke Of Buckingham, responded to this review, 7 November 2013
Thank you so much for your review, Your comments help us to improve on our service to ensure all our customers have the best experience possible.

Thank you once again, we really do appreciate you taking the time to write this review and we look forward to seeing you at The Duke of Buckingham soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 August 2013

Stayed here for one night in July 2013 , great location , only 5 minutes walk to beach and gunwarfe shops etc . Rooms are very clean and comfortable , only drawback was our room was right at the top so was small but served its purpose and would recommend . Had fab breakfast in the pub but note they only do breakfasts on saturday and sunday mornings . Great cafe under Spinnaker Tower with fab views of the harbour and ferries . Would stay here again if returning to Portsmouth :)

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank syla284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Duke Of Buckingham, responded to this review, 7 November 2013
Thank you so much for writing a review. We are so pleased to hear you enjoyed your stay with us. We all work very hard to ensure our guests leave happy and to read comments like your is so rewarding.

Thank you once again and we look forward to seeing you back at The Duke of Buckingham in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2013

We were charged £115 and did not even stay there! Due to unforeseen circumstances a booking for two nights had to be cancelled a week before, the booking only being made a few days before that, and they operate a NO REFUND policy which is not clearly stated on their website.

  • Stayed July 2013, travelled solo
    • Value
Helpful?
5 Thank Digruntled2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Duke Of Buckingham, responded to this review, 16 September 2013
After looking at our booking process we felt that this customer was not informed clearly of our terms and conditions at the time of booking with us. A full refund was given the customers.
At The Duke of Buckingham we pride ourselves on giving the best customer service possible to all of our guests and thank this customer for pointing out the problem they had to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Duke Of Buckingham

Property: Duke Of Buckingham
Address: 119 High Street, Portsmouth PO1 2HW, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Hotel Style:
Ranked #5 of 34 B&Bs / Inns in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Duke Of Buckingham 3*
Number of rooms: 18
Official Description (provided by the hotel):
Situated in the heart of Old Portsmouth and surrounded by a wealth of sea faring history, The Duke of Buckingham offers the perfect destination. Our Stylish accommodation with FREE parking is perfect for a short break or longer stay. We are just minutes from the beach and bustling harbour with Gunwharf Quays, HMS Victory, HMS Warrior and Portsmouth`s Historic Dockyard all within easy walking distance. We very much look forward to welcoming you and helping to make your stay in Portsmouth a great one! Please note - We do not serve breakfast ... more   less 
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Also Known As:
The Duke Of Buckingham Hotel Portsmouth

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