We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Family Visit” 4 of 5 bubbles
Review of Premier Inn Portsmouth North Harbour Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Premier Inn Portsmouth North Harbour Hotel
Ranked #16 of 38 Hotels in Portsmouth
Certificate of Excellence
Skegness, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Family Visit”
4 of 5 bubbles Reviewed 15 March 2013

Confused on arrival as there are 2 Premier Inns on same location, we were in older of two. Predictable Premier Inn with good clean rooms, Free parking with provided ticket for duration of stay and very near to Large Tesco store etc. Rang ahead as I find the beds on the firm side and asked for a duvet under bottom sheet which had been done, many thanks. However, we arrvived on a very cold day and when we came back at approx 10 pm found the heating had not been switched on and had to get friendly man up to sort out. Also, the windows in the room have large vents built in and due to the wind blowing onto our side of the building, caused a lot of noise from road etc plus freezing cold air into room which I had to block with toilet paper!!!! There is no way to close them off after asking staff in morning. Not as big as TV in Fareham site but ok. Need to find out if there are any aides to get in and out of bath after shower as no handles or rail to grab hold of so point to check next time.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Skeggyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

464 reviews from our community

Traveller rating
    181
    162
    82
    21
    18
See reviews for
182
148
20
58
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Barnsley, United Kingdom
Level Contributor
259 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 13 March 2013

This is a very convenient hotel to stay in if you are cruising from Portsmouth, and a great deal as they provide free parking for your car while you are away! An average taxi ride appears to be between £7 and £11 to the Port.

The hotel is easy to find once you realise there are two Premier Inns virtually side by side. Obviously on the law of averages we tried to check into the wrong one. Port Solent East is the one next to the Beefeater Restaurant and Pub, and is the smaller of the two. The setting is somewhat industrial estatelike, but the Tesco within 5/10 mins walk was really handy for last minute bits on the morning of our cruise. Seems to shut relatively early on a Sunday though, so you are reduced to the naughty nibbles machine in reception. There is also a Pizza Hut within walking distance.

The room was of typical Premier Inn standard,and the lovely receptionist happily provided us with more pillows, and gave us a room on the ground floor so we did not have to lug three cases up the stairs. She also kindly offered to go and get us sandwiches from the Beefeater, if we didn't fancy going over there ourselves.

We decided to have an early night, and that was where we had a problem. The heating during the night decided to go off, no matter what we tried to do with it, and I think a small herd of elephants must have had the rooms above us as it was very noisy for about three to four hours. So overall,our sleep was very disturbed due to both of these issues.

When the same lovely receptionist asked us how we had slept this morning, she was really upset to hear we had had a bad night, and immediately invoked the good night guarantee, refunding our money. Great service, but we felt a little embarrassed as this meant our free parking while we were away had become even cheaper, although she insisted.

Breakfast at The Beefeater was excellent as it usually is, and service was quick too. Wi-fi also worked really well, and is a bargain at £3 for 24 hours.

So although we had sleep issues here, the service we were offered was so excellent, I feel a 4 star rating is a must.

Room Tip: avoid room 5 in case the heating misfires.
See more room tips
  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrow-in-Furness, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 6 March 2013

We stayed here the night before a cruise we paid £29 for an advance non refundable booking and left our car for 17 nights what a bargain. The staff were excellent the pub next door handy as we arrived late and went there for dinner, basic pub grub but nice, a £6 taxi ride to the port so much better than £10.95 a day to park there.
Room was quiet, clean and had everything we required. Notices on all doors remaining guests to be quiet at night.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camberley, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 3 March 2013 via mobile

Stayed for two nights with my Gilfriend. The exact location was not the best, reminded me a little bit of an industrial estate but good as it was close to many attractions. The rooms were very clean and they lived up to their word of a great night sleep. Cheap chearful weekend away.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 18 February 2013

Short notice booking following a ferry cancellation. First went to the 'other' Premier Inn, just 100 yards away, a lovely new shiny hotel. The Solent East is much older looking, and appears not to have been upgraded to the same extent as some other Premier Inns. However, it was warm, comfortable, with everything working and the staff were superb. So friendly, helpfull and smiling, nothing too much trouble. Lots of local facilities for food and shopping, but give the Beefeater a miss. You have to walk outside to it, in the pouring rain and driving wind. The restaurant itself was unwelcoming, the carpets and tables sticky. At breakfast one disinterested 'manager' showed us to a table in the restaurant, other guests ended up in the bar! The food was not worth £8.25 for two, let alone each. Much of it was drying up in the hot trays, and when an item ran out we were treated to the sight of the 'manager' wandering through with a plate, not a tray, a plate with two or three eggs or sausages on it. I know we had had a lot of rain over the last couple of days, but I swear I could smell damp coming from the carpet throughout breakfast. I would go to the Inn again, but never again the Beefeater. The thought of paying their prices for an evening meal in that ambience is a definite no no. Premier Inn Port Solent East needs to move away from this link.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ingolstadt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 January 2013

We went on a business trip on short notice and decided to book the Premier Inn Port Solent East... big mistake. On arrival the first "surprise" was the most unwelcoming behaviour of the girl at the reception which was like: "Eeeeeuwwww, guests!" We then kindly asked her to correct a mistake on the invoice (payment on arrival) she was completely unnerved, smashed keys and invoice on the desk. We just exchanged baffled glances and left for our rooms, expecting no good. The room size was okay, but is was awfully cold, especially in the bathrooms! Great in winter! No heater in the bathrooms, no mobile heating device available. The heater in the bedroom didn´t work in the evening (centrally controlled?), started working in the morning.
There are big gaps between door and floor, and if someone talks outside the room door in the hall it´s like they´re next to your bed. Makes you jump when you´re just about to fall asleep.

Breakfast... costs 8.25 GBP, is taken next door at the Beefeater restaurant. Food okay, but the dishes were DIRTY, the tables sticky. Disgusting. Scraped dried egg off my coffee cup, warm plates by the food buffet were full of fatty finger prints and food crumbs (nor properly washed?). The juice glasses next to the juice jugs stuck on the table.

No value for 81 GBP per person per night. Unbelievable. My colleagues and I were so put off, dont think we´ll ever book ANY Premier Inn again.

The only really good thing was the reception girl the next morning (different one than the night before...) who was very friendly and helped us de-ice our car with the provision of hot water. :-) She increases the "Service" rating by 1 point.

  • Stayed January 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank CSC1_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Portsmouth North Harbour Hotel, responded to this review, 30 January 2013
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of service and I am sorry to learn that we have failed on this occasion. We would like the opportunity to investigate further. Please email your details including your reservation number to talktous@premierinn.com and we will follow this up with our Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
3 of 5 bubbles Reviewed 19 January 2013

I asked them to send a parcel home for me .. I left it at the reception on Sunday nite and it wasn't until Friday that they managed to post it .... Hey can you beleive that five days before they got it to the postoffice ... Disgraceful ... The food is at the beefeater pub/restaurant a short walk away ... The food is greasy and extremely fatning as are most of the clientele ...fat .. so ifyoy respect your body and your arteries I would not recommend eating there ...

  • Stayed January 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank dysphoric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIPSE4401, Manager at Premier Inn Portsmouth North Harbour Hotel, responded to this review, 22 January 2013
Thank you for your comments, as explained in house the parcel was taken so as far as we were aware it had been posted. I can only apologise again for the inconvenience this has caused you. We hope you enjoy the rest of your stay with us, and if you would prefer not to eat in our on site restaurant do not hesitate to speak to someone on reception who I’m sure can recommend something great in the local area.

Kind Regards
Port Solent East Premier Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Portsmouth hotels
0.1 mi away
Premier Inn Portsmouth Port Solent Hotel
2.3 mi away
Holiday Inn Express Portsmouth - North
0.1 mi away
Portsmouth Marriott Hotel
Portsmouth Marriott Hotel
#17 of 38 in Portsmouth
4.0 of 5 bubbles 1,129 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Hotel ibis budget Portsmouth
3.4 mi away
Premier Inn Portsmouth City Centre Hotel
4.7 mi away
BEST WESTERN Royal Beach Hotel
Show Prices
Show Prices
Show Prices

Been to Premier Inn Portsmouth North Harbour Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Portsmouth North Harbour Hotel

Property: Premier Inn Portsmouth North Harbour Hotel
Address: 1 Southampton Road | North Harbour, Portsmouth PO6 4SA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#12 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Portsmouth North Harbour Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
All rooms and bathrooms have undergone a full refurbishment completed beginning November 2016. All rooms are air conditioned, have free wi-fi and tea and coffee making facilities. We offer double, twin, disabled and family rooms All rooms are non smoking Welcome to the Naval heartland of Great Britain. Premier Inn Hotel Portsmouth North Harbour immerses you in a maritime history, with the Historic Dockyard just a short journey and the International Ferry Port just 2 miles away. Port Solent marina is a 5 minute drive away with cinema, bars and restaurants overlooking the yacht marina Nearest supermarket is Tesco which is a 5 minute walk away which also has a petrol station attached ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Premier Inn so you can book your Premier Inn Portsmouth North Harbour Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Portsmouth (Port Solent East) Hotel Portsmouth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing