I booked this hotel in person last year. The reason I did that was because my invited guest is disabled and needed her carer next door. I insisted that one room needed to be accessible, and the other next door. I paid at time of booking.
On arrival my guests were not in rooms next door. The accessible room was booked and another on a different floor. Fortunately the hotel was not busy and thus a change was made, but if it had been busy and it could not have been sorted Ibis/Accor would have been hearing from me.
On another note, the disabled parking are smaller than they should be. This place is clearly not committed to looking after disabled visitors.
- Official Description (provided by the hotel):
- Ibis is the only city centre hotel in Portsmouth located 3 min walk from Portsmouth & Southsea train station, shopping centre and Guild Hall, 15 min walk from Gunwharf Quays, D Day Museum and shipyards. Hotel is nearly 100% refurbished and has 24- hour Reception and Restaurant, 2 conference rooms, on site car parking and Wifi in the lobby. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Portsmouth Centre Hotel Portsmouth
- Accor Portsmouth Centre