We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Don't bother going here” 2 of 5 bubbles
Review of Ibis Portsmouth Centre

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ibis Portsmouth Centre
Ranked #20 of 38 Hotels in Portsmouth
Cambridge
1 review
“Don't bother going here”
2 of 5 bubbles Reviewed 29 November 2009

hotel on arrival was ok, check in seemed ok, we asked for papers in the morning, room was very small bathroom was extremly tiny and you had to dry yourself with the door open. food was average however the service was appaling, there were not enough staff, one person running the bar, taking food orders and serving and clearing up. we were not asked our room number or to sign anything to say what we had had. the following morning we went down to get breakfast and that was a joke, there was no food,plates or cutleys, it seemed like a free for all with no one to take your room number, i asked when the food was going to be replaced and was told it was being done, haveing waiting for 10 mins nothing was happening so we went to reception to get the breakfast taken off of our bill, we asked where our papers were and was told they did not offer that service even though we had been told they did the day before and it states in the room info they do, they did agree to knock off the car park cost as a way of apologie. the food on the saturday night was worse and half cold, but with no staff walking around it was incredible hard to complain and not their fault more the mamagements. when it came to check out they had screwed up the bill and had to change it, all in all i would not stay theye again, it was handy and close for the gunwarf but that was it

  • Stayed November 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank niclilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,428 reviews from our community

Traveller rating
    227
    527
    403
    162
    109
See reviews for
216
552
138
280
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Poole, England
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 28 November 2009

We stayed at the Ibis for one night. Our room was presentable and clean, although the bathroom was very small.

The hotel is located close to the city centre. We were going to a concert at the Guildhall, which is less than five minutes walk from the hotel.

One thing to be careful of is parking at the hotel. There is a charge for parking, although is reasonable at £3 per night. However, the number of parking spaces is quite limited. We arrived at around 6:45 on a Friday evening and were very lucky to get the last space in the carpark. I'm not sure what alternative parking facilities are available.

Overall, the hotel is ok for short stays in Portsmouth; particularly if you attending an event at the Guildhall.

  • Stayed November 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SFA10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
1 review
5 of 5 bubbles Reviewed 19 October 2009

I have been travelling with business in the Portsmouth area for almost 7 months and have used the Ibis hotel on almost every occasion.

The location is ideal for getting in and out of the city and it is handy for the city centre and the beach front at Southsea. If you are looking for a location that gives you access to all that Portsmouth has to offer this is it.

Coupled with very helpful well informed and pleasant staff I have found every visit to the Hotel to be enjoyable and welcoming.

The rooms are furnished with all your requirements whether you are a business traveller or use the hotel for leisure purposes.

I would certainly recommend the hotel to other users and if I ever find myself in Portsmouth again I will head straight for the Ibis.

  • Stayed October 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Weekly_traveller007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 October 2009

We stayed for one night during the week and the rooms were modern, clean and cosy, the location central and the buffet breakfast great value at only £5.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jolamo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chambersburg, Pennsylvania
Level Contributor
189 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 bubbles Reviewed 12 October 2009

General observations: rooms are very small but clean; check in was efficiently performed by the hotel desk staff who were friendly and helpful in giving me directions/summoning transportation. Food quality at the restaurant (breakfast and dinner) was average, but food service was slow!

Complaints:
a) The TV in my room did not work, necessitating relocation to a different room (away from the other members of our traveling party).
b) The rooms offer internet on a pay as you go basis... however, the keyboard in the new room I was moved to did not work. The staff was unable to locate a replacement keyboard (they tried swapping keyboards from several other empty rooms on the floor, including the room I was moved from, but none worked)... thus, my room did not have internet access during my stay.
c) One of the two elevators was inoperative during our stay. We had to contend with hotel staff for use of the only working elevator... long waits for elevator availability... and particularly inconvenient when checkout time came along.
d) Hotel guests were awakened at 2 AM by a fire alarm... fortunately, it was a false alarm. However, the front desk staff did not notify hotel clients that it was a false alarm... guests had to visit or call the front desk (long wait for phone to be answered) to find out. I consider this to be a serious violation of safety procedures!!!!!

When I asked about the availability of a maintenance person to address the TV, keyboard and elevator issues, I was told that there was no maintenance person on site... or on call. I concluded from staff comments (most expressing frustration) that there was a backlog of other problems in the hotel also awaiting maintenance attention. I might understand this situation happening on a holiday weekend... but this occurred on Thursday and Friday! Apparently higher management does not care!

I will not use this Ibis hotel when I travel in the future... and I will be wary of all Ibis hotels in general. By the way... Ibis has a satisfaction guarantee or your room is free. The Ibis Portsmouth Center did not honor this guarantee when I checked out.

  • Stayed September 2009, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank CDRKMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Portsmouth hotels

Nottingham, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 bubbles Reviewed 11 October 2009

The first room we were given had water gushing from the bathroom pipe and flooding the floor. Reception kindly gave us another room. The second room had no main light (faulty bulb?). The gentleman who dealt with us this time went off muttering and said there was not another room available. After complaining at the Reception desk I was given a full refund on my one nights stay. Shame, because the location is good, handy for staying at before going on Ferries, but rooms not up to standard.

  • Stayed September 2008, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank BiltonBagpus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridgeshire
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 4 October 2009

Spent two nights at the Portsmouth Ibis to attend a family function. Friendly staff and agreeable communal areas downstairs. Breakfast was fine and reasonable value at £5.50. But the bedrooms are small and the bathrooms miniscule. There is a securce car park, but on the Saturday night it was full so we had to leave the car on the street. Still the hotel is quite well situated, a brisk walk away from the sights of Portsmouth and the Southsea. The newly developed Gunwharf area of Portsmouth is well worth a visit, with a good range of restaurants and shops

  • Stayed October 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank chrismCambridgeshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Portsmouth hotels
1.1 mi away
Hotel ibis budget Portsmouth
0.2 mi away
Premier Inn Portsmouth City Centre Hotel
0.5 mi away
Holiday Inn Express Portsmouth - Gunwharf Quays
Show Prices
Show Prices
Show Prices
1.3 mi away
BEST WESTERN Royal Beach Hotel
3.6 mi away
Portsmouth Marriott Hotel
Portsmouth Marriott Hotel
#17 of 38 in Portsmouth
4.0 of 5 bubbles 1,130 reviews
3.6 mi away
Holiday Inn Express Portsmouth - North
Show Prices
Show Prices
Show Prices

Been to Ibis Portsmouth Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Portsmouth Centre

Property: Ibis Portsmouth Centre
Address: Winston Churchill Avenue, Portsmouth PO1 2LX, England
Phone Number:
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #20 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Portsmouth Centre 3*
Number of rooms: 144
Official Description (provided by the hotel):
Ibis is the only city centre hotel in Portsmouth located 3 min walk from Portsmouth & Southsea train station, shopping centre and Guild Hall, 15 min walk from Gunwharf Quays, D Day Museum and shipyards. Hotel is nearly 100% refurbished and has 24- hour Reception and Restaurant, 2 conference rooms, on site car parking and Wifi in the lobby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Priceline, Expedia, Hotels.com and Odigeo so you can book your Ibis Portsmouth Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Portsmouth Centre Hotel Portsmouth
Accor Portsmouth Centre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing