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“You will enjoy!”

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Best Western Royal Beach Hotel
Ranked #11 of 38 Hotels in Portsmouth
Certificate of Excellence
GreenLeadersBronze level
Naples,FL
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“You will enjoy!”
Reviewed 13 October 2011

The hotel is old but has been refurbished and is well maintained. The room and bath are a nice size and very clean. The staff were pleasant. We ate dinner in the pub and is was good. The breakfast is all anyone could ask for and very taste. Parking is on premises.

Bus service is convenient to the historic dock.

We would stay again.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 87Hatteras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, 11 November 2011
Your comments are appreciated, GM
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1,292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (439)
Date | Rating
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English first
Swansea, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 October 2011

The breakfasts and evening meals were very good, plenty of choice and well cooked. Staff freindly and helpful.
But, our room, 122, was like a black hole. A dirty carpet and a very uncomfortable small old worn double (?) bed.
The room view was of a dirty outside wall. A nearby extractor droned on nearly all night.
There was little ventilation and the room was cold. Yes there was a small radiator but little heat.
Towels were sometimes not changed and we were lucky that the desk carried spares as we were left without coffee, tea and milk on occasions.
The fact that the door lock card system broke down did not worry us as the staff did their very best to be available. The lift is small and slow.
I would use this hotel again but would want to avoid our room. The bathroom was large and airy in contrast. Perhaps we should have slept in the bath ! There are excellent rooms.
There is a good bus service into Portsmouth and the dockyard.

Room Tip: A sea view room would be desirable, some of the rear view rooms were small and dark.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Will M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, 11 November 2011
Thank you for your great food comments but I am very Surprised with the others, all of our beds were replaced this year and all carpets replaced with new also, I have had problems with a kitchen ventilator recently so please let me apologise if you were disturbed, GM
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Level 4 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 October 2011

We have just celebrated my birthday here on a lovely sunny day with views out to the Solent and the Isle of Wight.

Fantastic 3course meal, served fresh from the carvery. Five star silver service that reminds you of days gone bye.

Highly recommended

Lucan

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neuvic2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, 11 November 2011
I am glad you enjoyed your meal in our restaurant and will pass the comments on to the Kitchen and dining room staff, GM
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bradford
1 review
Reviewed 28 September 2011

I stayed here for 2 nights on business. I agree with previous review stating it smelt of fish which put me off dining there. Room was clean and nicely decorated but felt like I was in a retirement home! The hotel is old and although the rooms have been refurbished the corridors could do with a make over and they weren't the cleanest. Overall, ok for what I needed it for-a nights sleep.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mohammed p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, 30 September 2011
Thank you for your comments regarding the quality of our bedrooms and as I write this response the corridors are being decorated, with regard the fish comments I can only asume that fish may have been popular in the restaurant and bar area the evenings you stayed with us as there is no smell of fish within the hotel corridors or bedroom areas, I hope you decide to stay with us again and see the improvements we are making.
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Worcestershire
Level 5 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 September 2011

Good location and our room was above expectations.
Unfortunatly it had a purveying smell of fish.
On arrival a car was parked at the front of the hotel stopping others from getting easliy to the car park at the rear. Reception said there was nothing they could do about it and suggested the other way into the car park which required a further half mile detour around the hotel.
The car park is small and could be problem for larger cars as the bays were too short.
Breakfast was an excellent buffet style with a good choice, but there was always something missing from the table that one had to ask for!
A great idea was having a water cooler on each floor. Shame when notifying a member of staff that it was empty a further two days elapsed and it still wasn't changed.
Very friendly staff but unfortunately ineffective.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank oldandnackered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, 27 September 2011
Thank you for your comments which will be passed to the relevant departments, sometimes water delivery is eratic and during the summer months consumption can exceed supply and storage, thank you once again.
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xx
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2011

Stayed here for a wedding this weekend the facilities for the wedding fantastic but generally ok for the rest of hotel rooms small, bed un comfy. good location on beach front and opposite arcade. staff friendly and helpful

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tckez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, 6 September 2011
Thank you for your comments re service and Staff they are appreciated, with regard to your sleep quality, we are replacing beds on a rolling programme and over 80 of the rooms now have new beds along with new carpets and flat screen free view televisions i am sorry that you may have had an older style bed which caused discomfort.
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Chester, United Kingdom
Level 5 Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 September 2011

Stayed here after a very choppy ferry crossing. The receptionist was very helpful and offered help with our luggage and if we would like anything from the bar. Thefamily room was fantastic, one very big double bed and three single beds for small children. Lots of towels, biscuits and space for five people. Hotel still needs more updating , but everything was very clean. Breakfast was fantastic everything you could want after a comfortable nights sleep.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cathhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, 6 September 2011
Thank you for such positive comments I will pass them on to all of the team.
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Additional Information about Best Western Royal Beach Hotel

Property: Best Western Royal Beach Hotel
Address: St. Helen's Parade, Portsmouth PO4 ORN, England (Formerly BEST WESTERN Royal Beach Hotel)
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#3 Green Hotel in Portsmouth
#7 Family Hotel in Portsmouth
#8 Business Hotel in Portsmouth
#9 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Royal Beach Hotel 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Portsmouth
Portsmouth Best Western

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