Have stayed at this hotel before and although some of the rooms are not too bad, overall they are a little tired.The room we had this time though was really awful, smelt odd and was so tiny I am sure it was really a single but they had put a double bed in, overlooking the car park with scaffolding outside the window, lovely!. We tried to change but were told that they were full and there was nothing they could do although friends in our party booked at the same time and had a huge room with sea view.I know that it's the luck of the draw but we were paying the same rate so I don't know how the Best Western organise these things. If we hadn't been with a party and had already paid we would not have stayed. Having said all this the food was good and overall the staff friendly, obviously didn't find reception staff very helpful.
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- Also Known As:
- Best Western Portsmouth
- Portsmouth Best Western