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All reviews petrol station usb sockets sofa bed hi express good size rooms are modern plenty of free parking large tv breakfast was included iron and ironing board air con walk in shower blackout curtains baked beans great shower easy access early ferry
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Reviewed 5 weeks ago via mobile

Stayed for one night after travelling down to Portsmouth. The hotel is and feels brand new, great reception very stylish. Rooms are also very stylish have absolutely everything you could need and are really comfy. By far the best holiday inn express we've stayed in. Only slight grumble was the free breakfast (so we shouldn't moan but) some gluten free options out on the side would be helpful. It does mention you can ask for them but given it's such a common thing it would be good to not have to ask.

Stayed: September 2018, travelled as a couple
Thank ellyn s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolinesanders2016, GSA at Holiday Inn Express Portsmouth - North, responded to this reviewResponded 4 weeks ago

Dear Ellyn
Thank you for taking the time to review your stay, i am pleased to hear you enjoyed your stay, and everything was what you needed.
I have passed on your comments on Gluten free being readily available to management.
I hope you will be staying with us again in the near future.
Kind regards

Gary Guest service Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Fantastic experience from the moment we have parked the car, checked in and been given a lot of useful information to the either brand new or recently fully refurbished and modernized room with everything working perfectly and beautiful design to the best bed and pillows that I have ever slept on ever in any hotels , very good air-conditioning, well though bathroom modern set up , perfect breakfast and no nonsense check out
Big Thank you for the brilliant experience

Stayed: September 2018, travelled as a couple
Thank Paul819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolinesanders2016, GSA at Holiday Inn Express Portsmouth - North, responded to this reviewResponded 4 weeks ago

Dear Paul
Thank you for taking the time to review your stay, i am pleased to hear you enjoyed your experience with us and you loved all aspects of the room and hotel.
Your kind words have been passed to the team and we hope you will be staying with us again in the near future.

Kind regards
Gary Guest service assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Spacious, and clean room, comfortable bed, great location, large car park and very good service.

The management have excelled in "attention to detail", such as a heated mirror in the bathroom, USB charging point by the bed, air conditioning, free newspaper etc..

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank PaulC10681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolinesanders2016, Manager at Holiday Inn Express Portsmouth - North, responded to this reviewResponded 4 weeks ago

Dear PaulC10681,

Thank you for taking your time to review our hotel,

How lovely to hear you found the hotel spacious, clean with a comfortably bed and large car park,

We pride our self's on customer service so how wonderful to hear you found our service very good.

We hope to welcome you back again when visiting the area.

Kind Regards

Danny G
Gust Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

Had a lovely overnight stay at the hotel. The hotel was spotless, staff were pleasant and room was lovely. Bed was really comfortable and it was nice to be able to control the heat in the room. We only had breakfast but it was lovely, plentiful and so much choice. The bathroom was nice and the room was spacious with great facilities including iron, ironing board and hair dryer. Great value for money.

Stayed: September 2018, travelled with family
Thank alijayshez1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolinesanders2016, Guest Service Assistant at Holiday Inn Express Portsmouth - North, responded to this reviewResponded 16 September 2018

Dear Guest,
Thank you for taking the time to review you stay here with us.
I am pleased to see you enjoyed the facilities we have to offer.
We hope to be your first choice the next time you visit Portsmouth.
Kind Regards,
Susy L

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Reviewed 10 September 2018 via mobile

This hotel has obviously been refurbished with very modern main guest area and rooms. Easy to get to and to park at. Greater by very friendly staff on the front desk. Our rooms were clean, spacious and up-to-date. We decided to eat at the hotel after a long day. They offer a small menu, but each dish was great. Again served by friendly and accommodating staff.

Breakfast was well organised and plenty of places to sit, even at peek times. Bean to cup coffee served was nice over other Expresses we’ve stayed at. Give it a try!

Stayed: September 2018, travelled with family
Thank Sean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolinesanders2016, GSA at Holiday Inn Express Portsmouth - North, responded to this reviewResponded 11 September 2018

Dear Sean
Thank you for leaving us such a great review, i am pleased you enjoyed all aspects of your stay your kind words have certainly been passed onto the team.
We hope you will stay with us again in the not so distant future.
Kind regards
Gary Guest service assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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