My sister had booked this to celebrate my 40th birthday. We had thought as a family it would be a treat to 'buy into the Jamie experience' unfortunately the actual experience could not have been further from the truth. The restaurant was described as nautically themed when in fact it felt very industrial with metal grids placed to section off areas. A large aircraft hanger came to mind and with it the same acoustics. There was a strong smell of sewerage at intervals which was very off putting. The restaurant was busy and as such although our waiter was friendly and polite was very limited in how attentive he could be. This was unfortunate when our drinks arrived after our meal. The starters were ok, basic and not great quality or flavours but passable. It was our main courses that really let us all down. Pasta with big lumps of fat and gristle and basic lamb with was described as something a lot more elaborate than a cutlet and yoghurt. We were left hungry but couldn't have stayed for dessert due to the time limit breaching on our table booking.
The toilets were unclean and smelly and so was the restaurant. It reminded me of a bad fast food outlet.
We did complain and received an apology and 50% off our bill but that paled into insignificance as we won't get the time as a family to celebrate back in an environment that would have been fitting. Jamie please do something!
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