Me and my husband stayed with the Travelodge last sunday, before our cruise. We usually stay at the Holiday Inn or Ibis, but after the stay we had, we will now always use the Travelodge.
Our great stay started when we entered the hotel, the foyer smelt nice and was extremely clean. I guess the hotel has just been updated as last time we stayed it was looking a little tired. We made our way over to the desk and Jonnie and Emma were checking people in. Jonnie checked us in, he was dressed smart, and spoke to us like we were individuals, not just people filling a room. It was absolutely fantastic to meet a young man who was so polite and made us feel so at ease at the hotel. The check in process was smooth and simple, and Jonnie directed us up to our room.
Before we went up to the room, we asked where the best place to eat was, and Jonnie and Emma suggested a few places close to the hotel, its great that your staff have such great local knowledge. We decided, on recommendation from both Emma and Jonnie, that we were going to try Chinese Tea, which was absolutely gorgeous.
We went up to the room to drop off our bags and the room was just as nice as the foyer, it had recently been decorated and looked really tidy. The room smelt nice, which in some places, the room can smell a bit old and musty, but not here. The bed was really comfortable, and I had a really pleasant nights sleep!
Its really nice to come to a big chain hotel and because of the staff there, be made to feel special and that we were individuals that were valued! It really did feel like we were staying in a small B&B where the owners really had a good rapport with the guests!
We will always stay at the Travelodge now, after the fantastic service we received and how good of a nights sleep we had in the newly decorated rooms! Thanks Jonnie and Emma for making our trip here so comfortable!
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- Also Known As:
- Travelodge Portsmouth Hotel Portsmouth
- Portsmouth Travel Lodge
- Travel Lodge Portsmouth